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“Customer service at this location is top tier. Everyone was so friendly, accommodating, courteous and knowledgeable. The wait was no more than 3 minutes before I was attended to. Aside from a systemic technical issue that held up my transaction. It was an exceptional experience.”
“Excellent customer service from Mohammed!!! Bought a 65 inch tv!! Mohammed is very friend and nice ! Guided us on which tv fits best for our needs! Definitely will visit again here for other appliances!”
“Mr. MD was very helpful when I was looking for a refrigerator. He showed me several different options, explained the features and differences between them, and helped me understand which one would be best for what I needed. I really appreciated his help and great customer services.”
“Nick the manager on duty and Abby the sales representative were very helpful in assisting me with my purchase of a refrigerator. I left the store feeling that I have gotten the best value for my money.”
“I had an amazing experience at P.C. Richard & Son! Roy was a great help from start to finish. I was looking for speakers that were sold out on Amazon, and he helped me find exactly what I needed. He took his time answering all of my questions, was extremely patient, and never made me feel rushed. His customer service was excellent, and he made the whole experience easy and enjoyable. Thank you so much, Roy! I’ll definitely be coming back”
“I would recommend anyone who needs a exceptional costumer service at this location to Bibi who is very knowledgeable and experience ,very polite and helpful .”
“I had a great experience at P.C. Richard & Son in Carle Place thanks to Mario. He was knowledgeable, patient, and took the time to understand what I actually needed. He answered all of our questions.”
“Jay was helping us today in our purchase of a new refrigerator. Was great help along Sean that helped us with an issue we had with our vacuum. Thank you so much. Associates like this and their customer service is what brings us back to P.C. Richard’s”
“I am so happy to bought the purchase from rechard son specially manager sara she's very friendly and good servic thank for sara again.....all so sales man thank you everything ....”
“Excellent Service in the Garden City Location. Chris was extremely Pleasant to work with! Very knowledgeable helped me with my account. Set up our new phones and found ways for me to save money on both my FiOS and wireless! thank you very much.”
“Robert Sposato helped me out with the TV. He spent so much time with me and answered all of my questions before I bought a TV. He was low pressure and very informative his sales manager Cecilio Was also helpful”
“From start to finish my interaction was smooth and easy. Options were offered and I took the best one available for me. He was very professional and patient, great experience.”
10:30AM - 7:30PM
150-29 Cross Bay Boulevard, Ozone Park
Electronics
“Representative Esaunte was very helpful and very patient with me. I am a senior, I appreciate the fact that everything was explained to me in details. If I have any future problems i will come back to him again.!”
“So much better than past experiences. It was refreshing having a relaxed and friendly woman helping us than the pushy and overbearing men we have experienced at multiple Verizon stores in the past.”
“J. worked with me. The consummate professional. I felt comfortable with his knowledge and expertise in addressing my concerns and questions on my new phone. Kind and personable were added attributes.😀”
“Excellent service! The staff was professional, friendly, and very knowledgeable. They made the whole process quick and easy, answered all my questions with patience, and provided outstanding customer service. Highly recommend this Verizon location!”
“I had work done on my Toyota. A rear bumper brake lights with the built-in turn signals were installed. Also, I had side view mirrors installed. With the built-in signal lights, heaters. I am very happy with the work that was done. I WILL BE RETURNING TO GET TO GET OTHER THINGS DONE TO MY TOYOTA. Totally grateful. Thank you Avenue Sound.”
“Very happy with my visit!!! I had a great experience... all my questions answered and got the solution to my problem promptly. Very helpful person. Thank you very much. There was one minor issue: a second line was added to my account but it only took a few months to resolve... so.. win win.”
“Hands down, the Best Verizon store!!! Everyone here is so knowledgeable and patient. Sam is outstanding! He went above and beyond to try and fix an issue with my phone.”
“Kumar was personable, extremely helpful and knowledgeable on my Verizon account, type of plan that best fits my needs and the differences with the 17 ProMax and ProMax plus.
I will be back to work with Kumar on future upgrades and Verizon service needs.”
“Super smooth experience coming in here. The staff was very welcoming, professional, and transparent about how they evaluate devices. Store was clean and well-organized. Definitely recommend stopping by if you're looking to buy, sell, or trade tech!”
“Hi. I went to a Verizon office on 8/24/26 for help with my phone because there is an app frozen on the screen that cannot be deleted. I was helped in no time. Thank you so much”
“The service was good when I came in to buy my dirt bike. We saved alot and everyone was very helpful. Will be coming back to do more business... my son is super excited to ride his 110cc coolster dirt bike ?..”
“Thanks Abdul for calling total wireless customer service and get all the info required to get back my same number. I really appreciate it and I will recommend this place to my friends and family.”
“Nick was very patient and professional. Despite the fact of being very busy he still took the time with every member of my family to make sure our phones were set up correctly. Thank you!”
“Came in to upgrade my phone end up getting good deal on Samsung tablet. This is the only store I visit for all my cellphone needs. Great service from kush and his team.”
10AM - 8PM
97-05 Rockaway Boulevard, Ozone Park
Electronics
“I visited the T-Mobile store today and had a very good experience. The staff was friendly, patient, and helpful. The manager was also a very good guy—professional, kind, and willing to help. They answered all my questions clearly and made sure I had everything I needed. I recommend this store for great customer service.”
“Had a very easy time purchasing a new phone. The service representative, Jannat, was very helpful, courteous, and went above and beyond to help me. I am very pleased with the service I received.”
“Had a warranty exchange done and all my info transferred with easy process thanks to Jhonny! He has so much patience and is very helpful. Anyone who needs help with things, this is the store to go to!”
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“Xavier and Mathias were veey helpful after spending countless hours on the phone they were able to resolve my issue quick and efficient I highly recommend anyone looking for help or in the market for a new device to stop by!”