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“Ask for Farrah at this location if you ever need help. She is such a delight. Helpful, cheerful, and a breath of fresh air in an otherwise nerdy/sausage fest of a store. All are nice here but she is above and beyond.”
“Team member coming off of his lunch break stopped when we asked for assistance, went & put his food down and actually came back to help us out with the TV that we were looking for. Much appreciated assistance and added information for wall brackets”
“Owner was friendly, the other worker Mike was very diligent with my problem, explained thoroughly what may have been the issue, fixed the issue himself and told me if it persist come back to them and they will do a fresh reinstall of my pc, thanks Mike”
“I cannot recommend this business highly enough. After another local shop didn’t even bother to try fixing my laptop, I brought it here. It was a race against time because my computer wasn't charging and was seconds away from dying completely.
Unlike the other place, he didn't give up. He was incredibly dogged and persistent, working incessantly right in front of me for over 30 minutes until the issue was solved. It is rare to find someone so honest, capable, and personable. He is a person of great integrity who truly deserves your business. If you want someone who actually cares about the result and won't overcharge you, go here. We need to support professionals like him!”
“I got my laptop serviced and the customer service and work they did to my laptop was excellent. They fixed my initial issues and went above and beyond with additional fixes to the computers shell. They were also able to finish the job quicker than their expected date. Overall, the service they did for me was amazing quick and affordable and I will definitely return for any other issues, thanks again!”
“No fuss, no muss, no attempt to up-sell or any other bullsh*t . I walked in with a dead desktop machine. Guy opened it up on the bench in front of me, diagnosed the issue, replaced the power supply and had me out in less than 15 mins. All for a very reasonable fee. I found my guy for computer issues.”
“I've been going here for years for my different computers. Henry and Byron, the owners, are awesome. They are experts in what they do and I never feel ripped off. They are timely and efficient and understand my business depends on my laptop!”
“I want to give a huge shout out to Miguel who delivered and set up my elderly parents TV today (8/13/26). They have always raved about what a nice man he is, and he proved it again today. I spoke to him on the phone because I don't live in the state and set up the delivery. He was very polite to me and always good to my parents. TV works great. I really appreciate the excellent service.”
“Walked in and the woman at the entrance asked me if I needed help finding something, she pointed exactly where I needed to go, then the guys at the electronics register asked me if I needed more assistance, checked me out and I left. In and out in less than 10 minutes, my ideal way to shop.”
“I am writing to share my appreciation for the outstanding service provided by a representative named Taj at the Best Buy store in Baldwin.
We recently made a large appliance purchase, and Taj was instrumental in that decision. He thoroughly answered all of our questions and walked us through the entire delivery process so we knew exactly what to expect.
After using our new appliance for a week, we couldn't be happier with the experience. Taj’s assistance made all the difference, and based on his customer service support, we highly recommend the Best Buy in Baldwin.”
“1st did business with these guys many yrs ago at computer shows. They have every connector and wire imaginable and what I'd call wholesales prices. Good website is almost overwhelming but it's all there. Never a problem.”
10AM - 7PM
346 Fulton Ave, Hempstead
Computers
10AM - 9PM
6 West Circle, Valley Stream
Computers
“My little cousin is traveling back to Jamaica and his one goal was to purchase a laptop. We had an idea of what we wanted but we’re not certain. We found a sales associate that was kind, helpful and had the patience of a saint. He was amazing. I didn’t get his name. But he definitely needs his flowers!!! Shout you to you.”
9AM - 5:30PM
560 Commercial Ave, Garden City
Computers
“I saw a negative review of Refurbees and I can't believe that person is talking about the same Refurbees I have been dealing with for a number of years! I've lost track of how many computers (both desktop and laptop) I have purchased from them. I know it's more than half a dozen. I have never had a problem. The systems were always what the were supposed to be and came with everything they were supposed to come with including a legit 'refurbished' license from Microsoft. My most recent purchase was for someone in a different state and they even called me before filling the order because of the different ship to address. Don't know when I will next be in the market for a computer but when I do, you can be sure I will be ordering it from Refurbees! Recommend them 110%!”
“Hi team, i have read all the reviews here, just wanted to confirm below given id card and Driving license is correct and ID card is given to him from your side. He says he will deliver product to my address within 2-3 days. Infact he is messaging me in watsapp from the same number updated in your site.Is it a true buisness??He says he can give me EMI option also the rest amount.So many complaints written here about the guy. What prevention have you took against him??Or is it a combined buisness???”
“Outstanding Service Recognition – Jabari (Roosevelt Field)
Dear Store Leadership,
I am writing to give Jabari at your Roosevelt Field store a 5-star rating for extraordinary service. As a first-time iPhone user, I experienced frustrating issues with my new iPhone 16, requiring four separate visits to resolve. On my fourth trip, Jabari stepped in and completely turned my experience around.
Jabari demonstrated deep technical expertise, patience, and true empathy. He took the time to fix the issue, explain how everything worked, and ensure my iPhone 16 was running perfectly before I left. His wonderful personality, respectfulness, and customer-first attitude make him an absolute asset to Apple, and I hope store management recognizes Jabari for his exceptional work.
Best regards,
Joan Creary”
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“Customer service at this location is top tier. Everyone was so friendly, accommodating, courteous and knowledgeable. The wait was no more than 3 minutes before I was attended to. Aside from a systemic technical issue that held up my transaction. It was an exceptional experience.”