Not sure why reviews are negative. As you walk in there is always at least one person to greet you. They offer refreshments and are great in ordering the item you need free of charge in two sizes for you to try. I then had the item altered and ironed kn the store by their tailor. Amazing high end place. Be back.
June 2023
I was so excited to get burberry scarf and jacket for my birthday. I noticed defects on my scarf after few weeks and realized they only offer return for 14 days. I can’t believe i spent over $400 for that quality…
April 2022
Great customer service upon entering, shopping, purchasing and leaving. BUT! I had to order one of my items and never received shipping confirmation or a tracking number. There was no follow up process which is horrible, especially for commission based employment. I will stick to purchasing my items online.
Burberry is a global luxury fashion brand with a distinctive British identity.
The brand was established in 1856 by Thomas Burberry who revolutionised rainwear with his invention of gabardine. This heritage remains key to Burberry's iconic outerwear alongside a vision for fashion-forward collections, inspirational runway shows and an industry-leading position in digital technology.
Based in London, under the creative direction of Riccardo Tisci, Burberry combines its heritage of innovation and craftsmanship in its design of womenswear, menswear, childrenswear, accessories and beauty.