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“I had a great experience purchasing my mattress, thanks to the amazing help from the salesperson Suki. She took the time to understand my need and explained the difference between multiple options. The entire process from selection to checkout was smooth and stress-free. Highly recommend Suki for anyone looking for a great mattress and outstanding customer experience.”
“We had a fantastic experience at Mattress Firm of Carle Place! Our sleep expert Julie was so kind and patient with us while shopping. We started off very overwhelmed, but by the end of the visit we had found our perfect mattress thanks to Julie. Julie was incredibly knowledgeable and helpful and we’re so thankful to her! Next time we need a mattress we wouldn’t hesitate to return to this location and we will certainly ask for Julie!!”
“Rehan helped my husband and I choose our new Temperpedic mattress. He was friendly, helpful and patient and we had a great experience. We were very happy with our old one and glad we made the choice to go directly to the flagship store. Highly recommend!”
“Jeff at Mattress Firm was fantastic! He was knowledgeable, patient, and made the whole buying process easy and stress-free. He took the time to understand what I needed and helped me find the perfect mattress. Highly recommend working with Jeff if you’re shopping at Mattress Firm!”
“Raza have been helping me for 15 years w/ exceptional service. He is my go to sales person when I need any appliance need.
I have his personal cell phone saved . I call him any time of the day and he is there to help !”
“Winston and his manager Nick offered us great customer service. Very knowledgeable of the appliances. Easy to work with. Greatly appreciated you having employees like them at P.C. Richard and Son”
“I had an outstanding experience with the sales representative Mario. He was incredibly professional, knowledgeable, and patient throughout the entire process. He took the time to understand my needs, explained all the options clearly, and made sure I felt comfortable with every step. His friendly attitude and honest guidance made the experience smooth and stress-free. I truly appreciate his dedication to excellent customer service, and I highly recommend him to anyone looking for a reliable and trustworthy sales gentleman at P.C. Richards & Son
Mario you are the best, thank you!!!”
“Went in to purchase an OTR microwave. Shahid helped me and was very informative by providing me comparison prices and features. I look forward to working with him next time when I need to replace something else.”
“My family has always come to the Rockville center location, and Sunny (assistant manager) has been working with us since we moved here. He is honest, professional and doesn’t just tell you “yeah every brand is good, they won’t break”. We’ve been working with him for three properties at three different states now and we will always come back to Sunny.”
“Absolutely the best PC Richards I have ever been to! Craig is the most helpfull and patient salesman i have ever dealt with. He always knows the answers to any queation and makes recomendations that work for me and my family time and time again. I will keep going back to this location because of Craig and the rest of the team!”
“Had an amazing experience at this store! Corey and Branny were extremely helpful and walked me through all the TV options and found the one that works best for me in my space! They made sure all my questions were answered and were patient and kind during the checkout process. Would highly recommend going to see them for all their appliance needs!!!”
“Rich D’Agnessa at the Carle Place store is a pleasure to work with.
My family of four had completed a home renovation project and needed expertise for appliances, and multiple televisions, including a home theater experience. Rich is informed about the products and asked keen questions
about the use of each item. He offered several options at various price points , and left the decision making to me.
Rich stands out as a true professional who delivers on the promise of exceptional customer service.”
“The experience was excellent. Marcia was very knowledgeable about all of the options and very professional. She helped us find the right mattress. The whole process was great.”
“Product came in great shape, the only problem I have which isn’t necessarily the store’s fault is that, the delivery guys are just so rude. I can’t speak for all of them but there are two white men, one young one and the other a bald man, who gave my wife and daughter a disrespectful tone. They don’t know much about setting up TV’s and since it was a 64 inch, they needed some help. When asked of them to help, they said they’d “do it” if we paid them more. That’s completely unacceptable behavior. It would’ve been far more professional to refuse politely and say that they couldn’t or didn’t have time.”
“I had an excellent experience working with Kyle at Mattress Firm. He was incredibly patient, professional, and genuinely focused on helping me find the right mattress within my budget. He took the time to explain the differences between models, never pressured me, and made the whole process smooth and stress-free.
Highly recommend asking for Kyle if you’re looking for great service and someone who truly cares about your comfort and needs!”
“Our salesperson, Natalie, was great! She listened to our needs and concerns, and wasn't pushy about selling us anything we didn't want or need. She made our experience very pleasant. Highly recommend!”
“Jashua the Representative was great. Took his time. To Make sure we got exactly what we Wanted was. Very informative.and vary Patient thank you will definitely be back”
“Hello. This is first time buying from mattress firm Bayside. The gentleman Russ is absolutely amazing. He definitely treated me like family. I will definitely be back to Bayside Mattress firm for him. He has a great customer service personality.”
“Professional and competent service and product. Second time I've purchased mattresses from this store and have been very satisfied both times. Salesmen and the delivery people are fine representatives of the company. When even the delivery people thank you for your patronage at Mattress Firm, you know you are dealing with a company where all the employees feel vested in the success of the company. I was favorably impressed.”
“Randy from the Valley Stream and Elmont locations really made my experience with Mattress Firm a good one. I had a problem with my order and he gave me his word he would correct it and get back to me. He got back to me quickly and true to his word resolved the issue 100%. Trust is important to me when making big purchases from a company and his service was outstanding!”
11AM - 7PM
2138 Hempstead Tpke, East Meadow
Mattress Stores
“Malcom was great! Helped us seal the deal on our new mattress. He was super informative and patient. All of our questions and concerns were addressed thoroughly.”
“10/10 experience glad I was able to work with Eric he definitely went out his way to explain & show me every mattress until I found the perfect one very knowledgeable on all the products very professional & down to earth person if I can recommend this location & Eric to everyone I know I more than certainly am”
“Alfred Akiem and rich were all amazing. We appreciated all the help. They al had great knowledge of the products and the delivery. It was very professional. Thank you Ashely”
“Had a great experience at this mattress store with their employee, Jackie. We told her what we liked and she showed us a few amazing mattresses. Gave us a pillow cover to keep everything clean. Very knowledgeable about the products. Great mattresses, pillows, seat, cushions, and squishy toys for the kids. Can’t wait for my purple dream mattress!”
10AM - 9PM
168-23 Jamaica Ave, Jamaica
Mattress Stores
“The service was incredible ☺️. Our consultant, Guy, was very patient and welcoming. Explained us every detail from finding a bed to the moment of making the purchase. We’ve been having trouble finding a perfect bed with dresser. However, out of all options in store, we were able to find one. Thank you !”
“Great advice, patience and team work.We needed information in order to choose from the different options.Jose and Sofia worked together to make it happen!Very satisfied with the purchase.”
10AM - 9PM
895 E Gate Blvd, Garden City
Mattress Stores
“Huge shoutout to Frank the tank to always ensure customer satisfaction! Despite the system glitch they were experiencing, Frank assisted me throughout the entire process with ease. Will definitely recommend to all my friends and family!”
“I absolutely had a wonderful experience with Ms. Nixon. She was very knowledgeable and pleasant. On top of all of that she has wonderful taste. Sam Edelman loafers.”
10AM - 9PM
240 Sunrise Hwy, Freeport
Mattress Stores
“This sales person was so kind friendly patient knowledgeable. He's an asset to bobs.I wish I got his name young guy His name is Johnny O just looked on the receipt”
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“The salesperson Gary at the Manhasset location provided incredible service. He was extremely knowledgeable, professional and easy to talk to. Because of him the experience was much better than any other mattress retail store I’ve shopped at. Most other mattress stores I’ve shopped at used high pressure sales tactics and hovered over me making it difficult for me to make the right choice while having enough time to peacefully shop. A great experience.”