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“The best experience I’ve ever had making my purchase. I highly recommend Audee and Charlie at the Mattress Firm Lake Success. They were fantastic and very knowledgeable.”
“Suki was extremely professional and provided invaluable assistance in helping us select the appropriate mattresses. She demonstrated a high level of responsibility by ensuring the quality and accuracy of our order, and he remained consistently responsive throughout the entire process.”
“We had a fantastic experience at Mattress Firm of Carle Place! Our sleep expert Julie was so kind and patient with us while shopping. We started off very overwhelmed, but by the end of the visit we had found our perfect mattress thanks to Julie. Julie was incredibly knowledgeable and helpful and we’re so thankful to her! Next time we need a mattress we wouldn’t hesitate to return to this location and we will certainly ask for Julie!!”
“Randy did a fantastic job helping me find the right bed . He was very , friendly , patient and thorough. He went above and beyond !! I will definitely recommend my friends who are looking to buy a bed to go to Elmont and ask for Randy . They won’t be disappointed !!!”
“Rehan helped my husband and I choose our new Temperpedic mattress. He was friendly, helpful and patient and we had a great experience. We were very happy with our old one and glad we made the choice to go directly to the flagship store. Highly recommend!”
“Your manager Nick was very helpful. He was very pleasant, answered all my questions and my shopping experience was easy and enjoyable. Excellent customer service!!”
“What looking for a mattress and got the most information and I’m very pleased with the service I received from Gregory! Will be back soon to revamp my mattress collection in my home! Thank you, Gregory!!”
“Chris and Mike are great. Had a good experience, he explained to me all the details on the item I wanted. And did a great job getting me the best deals. Outstanding service and very knowledgeable staff. Clean store as well!”
“Jay was helping us today in our purchase of a new refrigerator. Was great help along Sean that helped us with an issue we had with our vacuum. Thank you so much. Associates like this and their customer service is what brings us back to P.C. Richard’s”
“I purchased my TV from Ricky and his was AMAZING! I have been shopping PC Richards for years and he is absolutely the BEST!! Great customer service, very knowledgable with all the products in the store!”
“Scott Gilbert is the Best Ever!!!! It is wonderful to have such a supportive, comfortable, and reliable experience with Scott at the PC Richards Store in the Oceanside NY location. Finding a dedicated retail professional who listens well and makes appliance or electronics shopping stress-free makes a massive difference. So Thank You Scott Once Again for helping me decide on the appliance that best fit my needs and for being who You are, A Great Salesman!!!!!”
“Buying appliances can be overwhelming, but Luis at P.C. Richard & Son made the entire experience simple and enjoyable. I went in looking for a washer and dryer and ended up purchasing a gas range as well because I felt confident in the recommendations he gave me.
What impressed me most was that Luis wasn’t just trying to make a sale—he took the time to understand what I needed, explained the features of each appliance, and helped me compare different options so I could make the right decision for my home. His product knowledge and professionalism were outstanding.
He also explained the protection plan in a way that actually made sense. I never realized how valuable it could be until he broke down everything it covers and how it can protect such a major investment. Knowing I have that extra peace of mind made me feel even better about my purchase.
To top it all off, Luis surprised us by including a headrest for my mother, which was such a thoughtful gesture and showed how much he genuinely cares about his customers.
Great prices can get people through the door, but it’s employees like Luis who earn loyal customers. If you’re shopping at P.C. Richard & Son, ask for Luis—you’ll get honest advice, exceptional service, and someone who truly wants you to leave happy with your purchase.”
“Mr. Greg Ryan was very helpful. I explained to him the mattress I was looking for. He directed me to the mattresses that would best serve my situation at an affordable price with comfort. Greg allowed me to test it out and gave me a detailed explanation about the product. He was professional and kind. I would definitely recommend the Merrick Mattress Firm Store to my friends and family.”
“Robert Sposato and Chris the manager helped us with our appliance sale. I remember him from when I shopped at another store and he was very hopeful then so glad he’s at P.C. Richard And Son now.”
“I had an excellent experience working with Kyle at Mattress Firm. He was incredibly patient, professional, and genuinely focused on helping me find the right mattress within my budget. He took the time to explain the differences between models, never pressured me, and made the whole process smooth and stress-free.
Highly recommend asking for Kyle if you’re looking for great service and someone who truly cares about your comfort and needs!”
“Russ was simply amazing. He took the time to listen to our concerns and help direct us to exactly what we were asking for. The next mattress I buy will definitely from this store. Thank you Russ, very much appreciated.”
“Howie was really nice and helpful! very knowledgeable and was able to answer all our questions. My kids are excited for there new mattresses and have there adjustable base.
Thx Howie!”
“It was a pleasure to find someone so attentive, professional in today’s time! Mona took the time and had patience with me and my husband until we made up our mind ….She is knowledgeable, professional and soulful.”
“Professional and competent service and product. Second time I've purchased mattresses from this store and have been very satisfied both times. Salesmen and the delivery people are fine representatives of the company. When even the delivery people thank you for your patronage at Mattress Firm, you know you are dealing with a company where all the employees feel vested in the success of the company. I was favorably impressed.”
11AM - 7PM
2138 Hempstead Tpke, East Meadow
Mattress Stores
“Malcom was great! Helped us seal the deal on our new mattress. He was super informative and patient. All of our questions and concerns were addressed thoroughly.”
“My mother was looking to furnish her apartment. As soon as we walked in we were greeted by Donna B. She was attentive, friendly, knowledgeable and easy to work with. If you want a pleasant experience while shopping for furniture ask for Donna”
10AM - 9PM
345 Rockaway Tpke, Lawrence
Mattress Stores
“Great experience and staff. Highly recommend this location. Dan was our guest specialist and made our purchasing easy and hassle free. Really liked the overall vibe here.”
“10/10 experience glad I was able to work with Eric he definitely went out his way to explain & show me every mattress until I found the perfect one very knowledgeable on all the products very professional & down to earth person if I can recommend this location & Eric to everyone I know I more than certainly am”
“Had a great experience at this mattress store with their employee, Jackie. We told her what we liked and she showed us a few amazing mattresses. Gave us a pillow cover to keep everything clean. Very knowledgeable about the products. Great mattresses, pillows, seat, cushions, and squishy toys for the kids. Can’t wait for my purple dream mattress!”
“Customer sales representative Sachin was a pleasure working work. Was pleasant, respectful and detailed oriented. Went above and beyond with my family and I, in what we really wanted and needed. He was also very patient with us while shopping with our toddler and provided items to keep her entertained. I highly recommend this location if you’re interested in new furniture and highly recommend Sachin as your go to person when shopping.”
10AM - 9PM
168-23 Jamaica Ave, Jamaica
Mattress Stores
“I went to the Jamaica Ave looking for a Mattress and had a great experience working with Guy Lafaille. I love the car analogy he used and made me spend more than what I intended to spend. Guy Lafaille is that location greatest asset, a true professional.”
10AM - 9PM
895 E Gate Blvd, Garden City
Mattress Stores
“We had an awesome experience at Raymour & Flanigan, and our sales person Abdul went above and beyond to make sure our purchase went as smoothly as possible.
He was incredibly patient while we took our time deciding on the right couch and never made us feel rushed. We actually purchased our sofa in white initially, then came back the very next day to change the color, and he made the entire process quick and hassle free.
His professionalism, patience, and willingness to help made the experience so much better. We highly recommend Abdul and this Raymour & Flanigan location to anyone looking for great customer service!”
“We recently purchased a bedroom set from Fairfield office of Raymour & Flanigan. Our salesman, Farouk, was most helpful with this purchase. He was patient, informative and kind.”
10AM - 9PM
240 Sunrise Hwy, Freeport
Mattress Stores
“John O was amazing. He listened and understood what I needed especially since I had a little bit of issues from another purchase. Also the Manager of this Location He was great. I’m just waiting for my delivery 🚚”
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“Bought a couple of Air conditioners online for my parents with a 'pick up in store' option. Got a few confirmation emails, but didn't have some specific 'bar code' required to pick up. However, Soraya, the manager in charge sought to find a solution. I don't want to use Amazon, would rather use local. I love getting great service like this. Please visit this PC RIchard & Son. Say hello to Soraya, she was superb. Thank you Soraya.”