Ralph Lauren has been a staple of American style since 1967, offering collections that blend timelessness and modernity. Inspired by a variety of themes ranging from the American West to Hollywood glamour, the brand showcases a unique sense of personal style. While the store is known for its beautiful atmosphere, some customers find the selection to be limited, particularly regarding bags, shoes, and larger sizes, often preferring an in-store experience over mail orders. Customer service at Ralph Lauren receives high praise, with several reviews highlighting the exceptional assistance provided by staff members. One associate, noted for her outstanding service, went above and beyond to resolve an order issue, saving a customer’s special occasion. Another customer praised a different team member for her attentiveness and professionalism, calling her a “rockstar” deserving of promotion. However, some guests expressed disappointment when they felt rushed during busy periods, longing for more individualized attention. Despite these mixed experiences, many customers appreciate the helpfulness and friendliness of the staff, contributing to a positive shopping atmosphere. Overall, Ralph Lauren is recognized not only for its stylish offerings but also for its commitment to customer satisfaction, making it a notable destination for fashion enthusiasts.
I call it my flagship RL store. Sales staff is friendly and no pressure shopping. The store managers are great and keep the customer service to the highest levels. Good selection in all RL brands both for men and women.
March 2026
Such a amazing shopping experience with Anton! He is professional as well as funny and helped us pick out lovely pieces. Highly recommend him as a personal shopper , will be coming back to Manhasset in the future for his expertise
November 2025
Went for the coffee shop and outdoor tables. It's ok.
