“Had a Priority package sent from Florida on Saturday and was supposed to be here on Monday by 6pm! Never received ! Showed in West Palm beach for 3 days. No updates. So went Into Manlius location for possible help and they were so nice and helpful! Although they saw same thing I did online. They assured me they would try to figure out what was going on! Well they did and about 10:45 this morning a ring at the door and a very nice gentleman had my package in hand! Wish I had his name but looked like he went above and beyond to make sure I received it! A huge thank you!!!!”
“We were so pleased to find the UPS store in Manlius NY. UPS handled wrapping and packing two large heirloom photos of my parents. We could not take them on the plane due to their size. They arrived in perfect condition and on the promised date.”