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“Tom’s advices and friendliness are top notch. Really care about the customers and their bicycles. Jonathan’s servicing of the bicycle is also very good. My bike now has no noise and is butter smooth”
“I found this spot by accident while searching for another store that I have been to. I am so glad I gave them a try. The customer service was great , prices are way better than any of the big shops I have been to in the area. It was an amazing customer service experience. Thank you!!!”
“Brett has been helping me with my bike now and he is unbelievable! He takes the time to talk and help and not oversell on something you may not need. Looking forward to a great season thanks to him and the rest of the staff at Jens. Took a bad spill last year and they got my bike all fixed up and good as new!!”
“This was one of the best customer experiences I've had in a long time. The staff was incredibly helpful and knowledgeable - guided me to the right bike purchase. They also have a great selection of bikes and accessories. I'll definitely be going back!”
“Best in the business! The people at Brickwell Cycling and Multisports are extremely friendly and very knowledgeable on all things bikes. Todd was a great help and very thorough on the length and process for getting my bike built and picking it up. Highly recommend you get your next bike there!!”
“Ten years ago, I purchased my Ariens snowblower from Merrick Bicycles. It was delivered to my driveway fully assembled and tested, and the entire experience was outstanding.
Fast forward to the recent blizzard, when my snowblower unfortunately failed and needed repair. Because I had such a great experience when I originally purchased the machine, I contacted Merrick Bicycles again—and I’m glad I did.
They picked up the snowblower on a Monday morning, repaired it quickly, and delivered it back to my driveway fully tested once again. The turnaround time was impressive, and the repair was completed at a very reasonable price.
It’s rare to find a business that stands behind their products and service even a decade later. I highly recommend Merrick Bicycles for both sales and service.”
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“This bike shop is the best!!! Liam and Brian are so knowledgeable and give honest assessments. I was amazed (and so impressed...) at how well business is run with best intentions being with the customer. I will certainly be visiting here in the future for all my biking needs and recommend you do so as well.”