“Amazing experience at this store today because of Billy! Extremely courteous and helpful. Went to the back and grabbed a toolbox for me and looked for a long time for another tool that they unfortunately did not have in stock. These days you walk into many stores and can't find anyone to help you but this store is very different it's two thumbs up. Billy worked at a different location previously and was always extremely helpful anytime I've visited the store. Glad to see the company is recognizing the people who make their stores feel different than the norm these days. ??”
“My order was delivered just a couple of days after placed! Although there was a billing error, Jemmie took care of it immediately. Excellent customer service. Thank you!”
“NYSD was there to help me restore 2 bathrooms after Superstorm Sandy and they continue to help today as adjustments have become necessary. Thank you to the crew and their professional workmanship and to Jane in particular for her compassion and devotion to the Freeport community.”
“Live out of state, needed something for my mom who is in her 90s , I called ordered what she needed and they made sure she got it ..my hometown is thee best . Grew up going here . It made me cry , this town is something special . Thank you from the bottom of my heart !! God bless you .”
“Very polite and helpful staff. Neighborhood hardware store, where people actually remember you.
This country needs more patronage of local stores and restaurants to survive as a United States.
These huge mega stores maybe a few cents cheaper but they are ruining our country.
Shop local, you'll feel better and maybe someone will even be kind to you!”
“Great place has everything from a Ball Cock Valve to a copy of Yentl on vinyl. Was in the other day to buy a pencil and walked out with a Lionel Train set from 1965. The owner Tommy fived the dent on my Camaro by simply denting the other side so the dents matched and looked factory. Caught a shoplifter named "Sticky Fingers" Nicky and Tommy, the owner. gave me a choice of a roll of electrical tape or some bug repellent as a reward. Aces!!”
“This place is amazing! Because it's beautifully designed and organized. They have everything you can imagine (and more) yet doesn't appear cluttered. The staff are mostly older people that know and care about their products and customers. When I first walked in, I felt like I had come from a time machine and was experiencing a store setup like they were in the past, in a small town. The staff was genuinely friendly and interested in my project.”
“Bruce is nothing short of amazing. I never leave Costello’s Ace without knowing my next steps. Wish inventory levels were higher but if you have any questions, need any advice any guidance, go see Bruce.”
“Very large local hardware store. Big parking lot. Store is fairly well merchandised but due to its size it seems kind of empty when you walk through it. One cashier, which was sufficient. A few employees on the floor to help find items. Large displays and case-cuts throughout. Very clean, well lighted space.”
“Great experience with in store pick up!Felt like walking into an old world hardware store.The gentleman in front was great and even helped me to my car. I was in and out in under 5 minutes.”
“Rob & his team are great to our business. We’re a govt contractor who has to meet very stringent specifications, Rob delivers very detailed products and advice to help us meet these tight standards. His selection & customer service are excellent.”
7:00 AM - 8:00 PM
700 Dibblee Dr, Garden City
Hardware Stores
“Went in to get to get a toilet but hubby hadn't used is card for over a year so it was expired. Self check out only but Susan was so helpful she walked us through step-by-step through the sign in online process. She was very patient for my hubby had a older model phone. I have an iPhone 13. Should have done it with my iPhone to start with. Lol. Karla was also near by but Even though she was making sure and helping other customers with try check out she also was very pleasant. Will def go back again and again and again. Customer service was an A+.”
“Very helpful staff. When you don't feel like going to Home Depot, I find that ace is quicker and basically have similar products. Prices at Ace are competitive and sometimes with sales less expensive.”
“Staff is extremely helpful, enthusiastic, and knowledgeable! They have so much in stock anytime I go there they always got it ! Really such a great spot to shop everything is priced very well also. There quick to respond with what they have in stock! Highly recommend 10/10!”
“Friendly staff , asked if they could direct me to an area of products I came looking for . Large store with 'lots to see' there .Sales register staff thanked me for shopping there at end of purchases .”
“ACE hardware in North Bellmore exceptional, kind, professional, knowledgeable, personable and the best customer service I experienced in years!!!! So much so, I am going to join their work team! Hope to see you there- tell them Robin sent you!!!
Peaceful, welcoming energy…refreshing!”
“This is an old fashioned hardware store thats been there as long as I remember. You go in, and have a knowledgeable, friendly & helpful staff. You may have forgotten how pleasureable & valuable a store like this is.”
“These stars are for Patrick, who has helped us on two separate occasions at this location. Each time we’ve asked him for help, he’s found us a solution - sometimes a more effective solution than what we had initially planned. Wanted to leave a review to say thank you!!
Also, shout out to Kathleen by paint. She was so friendly and worked hard to get us what we needed. We appreciate your help.”
“I just want to say thank you to Nilda customer service who helped me with my order that I had to reorder because I had gotten the wrong product but she made it so easy so I'd like to thank her for going Beyond her job and so patient with me. I also wanted to give kudos to Justin who helped me load the car. And also a shout out to I didn't get his name and I'm sorry I didn't do that but he brought the new product up so I can switch thank you guys. Customer service here was amazing thank you very much”
“One of the better Home Depots I've been to.
I'm a retired electrician that's been to them in all 5 boros.
Some places looked sloppy with lazy workers.
This specific Home Depot was very neat & had everything we needed.
One of the workers spent a lot of time with me trying help me find a specific tool for a project.
Also helped my Nephew find what he needed.
The workers in this place seemed happy to work there. They kept the place clean. Which is very important when you're trying to find a device amongst thousands of other devices.
I can safely recommend this Home Depot.
The only caviat was no security in the parking lot which no places really have but all need.
You have to have eyes behind your head when you're out now crime is a big problem everywhere and vagrancy. If they don't get it under control everyone will start ordering stuff online and jobs will be lost. Put some security in the parking lots.”
“Sales person by the name of Carter approached me and asked me if I needed help. He was so helpful because I would’ve bought the wrong materials. I really appreciated his help. This store is always very clean and neat and well stocked. cashiers are always efficient”
“Old fashioned hardware store. Huge selection of goods and helpful staff. Great option to big box stores. Now sells Benjamin Moore paints. Also selling Rust-oleum spray paint. Huge selection.”
“I was looking for a roll of Bunji cord in the length of 25-30'. I found out at Kings West Hardware. I got the last roll. See photo. This type of Bunji cord is without the metal hooks. I am very pleased with my purchase and recommend this place to all!! Thank you!!”
7AM - 7PM
86 Jericho Turnpike, Jericho
Hardware Stores
“My family's go to nursery for all gardening needs . Huge selection on everything you're looking for with easy parking and conveniently located right off Long Island exit number 40E.”
8AM - 6PM
720 Walt Whitman Rd, Melville
Hardware Stores
“These guys are the best. They go pass the call of duty to help everybody out. They'll give you knowledge and understand, if you're confused about a project you're working on.”
“I love this Home Depot. Despite certain areas there is zero service but everything is in stock. I love the garden section as well. The people are very nice and helpful as well.”
“This store is so organzised, clean and not crowded. Also, each and every worker I come into contacr with are so helpful! I recently visited the garden section and the employees were super helpful, patient and accomadating. Great store!”
“Jenn at the Kitchen and Appliance Center was absolutely amazing. Front start to finish - she was professional. I had a terrible delivery experience at PC Richard's and I got a full refund. Came to Home Depot to hopefully get a better experience - so far so good!!! Thanks again Jenn.”
“One of my favorite places to go they have just about everything you’ll ever need for home repair and DIY. Helpful knowledgeable people good prices and any nut bolt screw if miscellaneous one off hardware items you’ll ever need.”