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“I went in for a new phone and Joseph was FANTASTIC!! Joe was quick, professional, very knowledgeable and a funny guy! Transferred everything, set up my phone and I was in and out in less than 40 minutes! You ROCK JOE!! Thank you!!-Lori”
“Professional, knowledgeable, accurate, friendly
Manager Tyler assisted me with a frustrating, difficult phone setting glitch and resolved my problem immediately. Super highly recommend.”
“My phone went swimming with me in Aruba, needless to say I needed a new phone . Stephanie got me set with my new phone within an hour of being there . Super helpful, highly recommend ??????”
“I just wanted to say thank you so much to the lady at the door. I’m assuming the Manager. My phone was stuck and I didn’t know how to fix it. She was quick to help and showed me what to do next time. Another time I went in there and traded in my old iPhone for credit and the gentleman. With the black hair was so helpful as well. Professional and helpful. Thanks again!”
“This company is the best A/V company on Long Island. They really can't get any local as it gets. Their Long Island's fastest and most reliable for A/V, Home automation, networking, and more. We have never seen a family owned business that truly cares about the people and customers of Long Island.”
“The entire team at Verizon on Main st in Patchogue has been so great to work with! Highly recommend for quick and easy services! Thank you to Rob, Jackie and Bobby!”
“⭐️⭐️⭐️⭐️⭐️
I rarely write reviews, but this time I absolutely have to!
My phone number was completely deleted, and I went to four different Verizon stores nearby for help. Sadly, each one just told me to go home and call customer service on my own. I was honestly very disappointed and frustrated.
Then I came to this store — and that’s when everything changed. I met Jonathan, who immediately stood out with his professionalism, kindness, and patience. He took the time to call Verizon customer service together with me, and stayed by my side for almost five hours. Even when the store was about to close, he promised to follow up the next day.
Because my case was so complicated, it actually took three full days to resolve. But Jonathan never gave up. He kept following up, communicating with the support team, and making sure I was updated every step of the way.
In the end, thanks to his persistence and dedication, my phone number was successfully restored!
Jonathan is honestly the best representative I’ve ever met — professional, caring, and incredibly responsible. People like him make a huge difference. He truly deserves recognition, and I’ll always remember how much he helped me.
He truly is the best salesperson I’ve ever met, and I believe he will always be that brightest shining star wherever he goes✨
Thank you so much to Jonathan and this amazing store. You turned an impossible situation into a success! ??”
“I came in to switch from AT&T with my parents. After 5 hours on the phone with customer service and extremely poor service from the Patchouge location, I was very defeated. Surprisingly this location got the job done and we switched in less than an hour. James is the best! Very attentive and knowledgeable. My elderly parents had a lot of questions and he helped us very patiently. Give this man a raise!”
“Allison and Lawrence were fantastic. They helped me navigate a roadblock in which their system was asking for sign-up deposit when I was already paying a group rate through my HoA. They were patient, accommodating, determined to resolve the issue for me--and guess what, they eventually did. It was so refreshing to have someone on my side. They could have easily asked me to pay up when I didn't need to. Glad I ran into them that day.”
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“Just stopped in to possibly upgrade to a new phone. Worked with Bryan. Great customer service. He was extremely polite and helpful. Truly looking out for his customer. Awesome person to be representing T-Mobile. Thanks Bryan. I totally will be coming back.”