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“I went in for a new phone and Joseph was FANTASTIC!! Joe was quick, professional, very knowledgeable and a funny guy! Transferred everything, set up my phone and I was in and out in less than 40 minutes! You ROCK JOE!! Thank you!!-Lori”
“Professional, knowledgeable, accurate, friendly
Manager Tyler assisted me with a frustrating, difficult phone setting glitch and resolved my problem immediately. Super highly recommend.”
“My Family is a long time customer of T-Mobile and client of the Retail Store Manager Brandon. Brandon always gives exceptional service. He is very knowledgeable and patient and provided us with a great experience as always. Would recommend his store ALL the time.
Hainer was also very helpful and appreciate the service we received .”
“I just wanted to say thank you so much to the lady at the door. I’m assuming the Manager. My phone was stuck and I didn’t know how to fix it. She was quick to help and showed me what to do next time. Another time I went in there and traded in my old iPhone for credit and the gentleman. With the black hair was so helpful as well. Professional and helpful. Thanks again!”
“The entire team at Verizon on Main st in Patchogue has been so great to work with! Highly recommend for quick and easy services! Thank you to Rob, Jackie and Bobby!”
“In dealing with a stolen phone, I needed ATT to reactivate a new phone. After 3 1/2 in ATT and getting no assistance I went to Apple. Stephanie made calls and literally wrote up what I needed.. I disconnected service with ATT and went to Verizon. I thought I had complete services in Ronkonkoma, but I had multiple issues. I was advised by Stephanie and the Apple Store to go to Verizon in Lake Grove and specifically ask for David.. She said everyone was good. He was outstanding. He proved to be knowledgeable, patient and exceptionally thorough. He completed what Verizon in Ronkonkoma said could not be done. He restored my telephone number. Attached my iPad, fixed accounts so they would be working.. I will be returning to Apple to tell Stephanie, how correct she was and I will be sharing the service I received from David with the other professors at Suffolk County community college as well as my Rotary club.
He is an exceptionally diligent employee.”
“Staff is so welcoming and knowledgeable. Anthony took his time to get me the best possible deal while helping me with a separate phone issue. Highly recommend this location!”
“I came in to switch from AT&T with my parents. After 5 hours on the phone with customer service and extremely poor service from the Patchouge location, I was very defeated. Surprisingly this location got the job done and we switched in less than an hour. James is the best! Very attentive and knowledgeable. My elderly parents had a lot of questions and he helped us very patiently. Give this man a raise!”
“Allison and Lawrence were fantastic. They helped me navigate a roadblock in which their system was asking for sign-up deposit when I was already paying a group rate through my HoA. They were patient, accommodating, determined to resolve the issue for me--and guess what, they eventually did. It was so refreshing to have someone on my side. They could have easily asked me to pay up when I didn't need to. Glad I ran into them that day.”
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“Just stopped in to possibly upgrade to a new phone. Worked with Bryan. Great customer service. He was extremely polite and helpful. Truly looking out for his customer. Awesome person to be representing T-Mobile. Thanks Bryan. I totally will be coming back.”