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“We dealt with Ron at the latham office...he was super helpful and assisted us in ordering the correct mattress we were looking for so kudos to him and mattress firm!”
“What a great place to shop. Maria Benckendorf is wonderful. She listened, answers all of your questions, lets you have quiet time to make decisions and then happily guides you to great furniture at a great price. WE are repeat customers and have been buying furniture with Maria at Raymour & Flanigan for over 10 years now.”
“My sales person, Annie, was very informative, took the time to listen to my needs, had me try many different chairs just to make sure I select the right one for my comfort and made my sale an easy decision.”
10AM - 9PM
800 Loudon Rd #200, Latham
Furniture Stores
“Deb was great to work with, selection was great and when it was time to finalize our order it was seem less. Very happy with our purchase and can’t wait for the delivery!”
“I want to give a huge thank you to the team at Raymour & Flanigan, especially Corey, the store manager, and the delivery managers Cullen and Justin. From start to finish, they went above and beyond to make sure we were completely satisfied with our purchase.
Sometimes things don’t go perfectly the first time, but what really stood out was how committed everyone was to making it right. The delivery team made multiple trips until the product arrived in perfect condition. Each time, they were polite, professional, and genuinely cared that we were happy with the end result.
Corey was extremely understanding and made the whole process smooth. He followed up with us personally and made sure communication stayed clear between the store and the delivery team. Cullen and Justin were also great to work with — they coordinated everything efficiently and made sure each delivery went as planned.
It’s rare these days to find this level of customer service and accountability. The entire experience showed that Raymour & Flanigan truly values their customers and stands behind their products.
Thank you again to Corey, Cullen, and Justin for all your patience, effort, and professionalism. Because of your outstanding service, we’ll definitely continue shopping at Raymour & Flanigan and will recommend the store to our family and friends!”
“Samantha was incredibly helpful. My hot tub stopped working while I had guests staying at my Airbnb on Lake George. She helped me diagnosis the problem, locate parts, and I was able to get the hot tub working that evening! Amazing customer service from Samantha and the entire staff!”
9:00 AM - 8:00 PM
13 2nd St, Troy
Furniture Stores
“My wife and I were in Troy, NY visiting friends over this past weekend. We make it point to always go to the Downtown Farmers Market and we came upon The Weathered Wood Storefront and it's unique Wood Arches and other woodworks that are handmaid by Danny. We met and spoke to Danny about his work and his past life which he was very candid and comfortable talking about. What a nice, personable guy and his stunning, successful art/craft speaks volumes about him and his appreciation for life. He is a true giant physically and inspirationally. Of course, I now have purchased his book(Amazon) and I'm looking forward to reading it as soon as I get it.”
10AM - 6PM
351 5th Ave, Troy
Furniture Stores
“This is not a review about Aaron's as a business model. This is a review about the people working in this particular location. Everyone in here is polite. They greet all customers with a smile even when people have an agenda when coming in. Keep up the good work ladies.”
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“My wife ordered this for me as a christmas gift. There was issues with shipping as UPS had lost the first one they shipped out. The owner was fully transparent and insisted on sending out a new one free of charge. If you are ordering this as a gift, I highly recommend it. Just have some patience as these are made to order items and aren't plucked from a shelf and thrown in a box. They take the time to do it right. Thanks again!”