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2 - 5PM 9:30AM - 1PM
53 Assembly Dr, Mendon
Shipping Centers
“I am a frequent customer of this UPS Store. Every time I’m in there I’ve had a great experience. All of the employees are super friendly and helpful. I definitely recommend this location.”
“Dean will now be my go to place for any print job, and I promise to give more notice for the job! Even in a time crunch Dean delivered with seating chart signs for our wedding, helping me pick out the right material and walking me through all the steps to ensure I sent the file over to him properly. I felt very heard and valued as a customer. We were so happy with how the prints came out and will certainly be using DCS Printing again and recommending them to other people!”
“Every year I do a Christmas cards for our organization and the staff at the print office is so great. They have no problem assisting you in what you need help with and there are great deals and discounts when you order something.”
“Stacy and the team in the print department did a fantastic job with my holiday cards and other last-minute holiday orders. This was my first time using Staples for holiday cards, and their high-quality work and fast, friendly, and knowledgeable service really stood out. Thanks guys!! I'll be coming back. Highly recommend this team for your print needs!”
“I came in to have a package shipped. What I needed was more complicated than I expected (because my package was not boxed properly). The staff was patient, friendly and helpful. I left feeling that I was taken care of by customer service professionals!”
“I had 3 boats transported - 2 from savage river and 1 from Florida. All of them arrived without a scratch. I think it's important to note that this is a family owned business and the timing of transport won't always fit your needs. I didn't want to make the drive from Texas to Maryland or Florida so I let them know when the boats would be ready months in advance and as time got closer, I would give them updates to they could plan accordingly. The boats were ready months before they were able to get to them which should be expected because they are driving around the entire country picking up and delivering boats which is the only way their business model works. Was happy when the boats arrived and also happy they were in perfect condition. Would do business with again.”
“I was having car troubles and two workers came outside and helped me out without hesitation. Specifically, Jim went to his car, got jumper cables, pulled his truck around, and gave me a boost. They are great people!!”
“Victor, NY 14564 post office. Decent size, well stocked with Priority Mail boxes and slips. Really like how large the package drop off is inside. Also has a self serve kiosk inside.”
“Robbie at the print shop was AMAZING! The best customer service experience I've ever had! Dealt with my issue very quickly and politely and was kind and friendly!”
“I needed assistance shipping something internationally. HERB and his co coworker were so patient and helped guide me on how to find the necessary info to ship the package. I had to come back and Herb created the label for me with no issues. Everyone in the store was very customer service oriented.”
8:30AM - 5PM
206 W Commercial St, East Rochester
Shipping Centers
“Generally really happy with the service here. However recently they have been locking doors during day saying carrier issue be back in 15 mins. Only to see 4 employees behind counter not doing anything.”
“The man who works behind the counter went above and beyond for me. He not only helped guide me through my passport renewal application, but also took extra time to take my photo for both my US passport and a Canadian citizenship application; each require different size guidelines. He was patient and professional. I’ll be back.”
“My husband thought he needed a monitor cable because our monitor was not working. Staples Penfield NY was out of stock of the cable. The sales associate offered to check the monitor in the store. It turned out it wasn’t the cable. Sales associate said it may be the video card. Since our computer is old we are now thinking of purchasing a new computer and will be buying it from this Staples because of the helpful sales associate.”
“Staples rep at the register was extremely helpful and pointed out a Staples Rewards opportunity to save 50% on my ink purchase of $75.00. In addition, he advised me of the Staples app features and benefits. This is the way customer service is supposed to work, well done sir!!!”
“My overall experience at this location was stellar. From Juanda to Angel being patient and professional, I got what I needed in an expedited time frame. Trustworthy with their commitment to good service and great products. I needed good quality notecard size flyers asap and I went in on a Friday night before closing and the order was ready for me by 9AM. They helped me with my file in person at the counter, and it was a great experience.”
“Always a pleasure dealing with Penfield USPS. Self service is usually functioning well and open 24/7. Staff members are willing to help and Joe was excellent in assisting me with a missing package. He found the item, was able to give me information on its delivery status and updated me throughout the process. Kudos to you guys 5/5!”
“I have always had a great experience in this store. The staff is friendly and have been always been extremely when shipping items, particularly when I need to ship internationally for work which can often be a pain. I have also used them several times for printing and binding for business meetings and the turnaround time and product are always top-notch. 10/10”
“After a poor experience at the hfl post office I came to this post office to get a new passport. Savannah helped me and was so so kind and patient. I really appreciated her being clear and so kind this morning. Someone give that girl a raise”
“Went in today with some packages and had all of my QR codes ready to be scanned and of course as soon as I stepped foot into the building I lost internet connection!! Thankfully Calisha was very fast to assist me and was extremely friendly and patient of my "wonderful" phone.Thank you for the awesome customer service!”
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“I had 13 items to return to Amazon. Abigail was extremely helpful and patient while I found the email codes to match the items I was returning. All my items returned and the process went smoothly. Thank you, Abigail at the Victor UPS store.”