The UPS Store in Rochester offers expert packing, shipping, printing, and mailbox services. Reviews highlight incredibly helpful and professional staff who provide great experiences with positive energy. Customers report that employees are wonderful, polite, and energetic, walking them through processes like returns with a smile. For specialized needs, such as shipping large, fragile items or a ton of special props, the staff is expert and incredibly helpful. They carefully pack items with customized boxes, foam, and bubble wrap, offering great advice for safe transit. The service is fast, with one customer in and out in just minutes. Customers are extremely satisfied, noting their packages arrive safely and on time, and they highly recommend this locally owned and operated store.