Citi is a financial services company offering digital banking, mortgages, personal loans, small business banking, credit cards, and wealth management. The mobile app is excellent and easy to navigate. Branch personnel are very friendly and helpful, with customers noting they could not have been nicer and are a pleasure to deal with. Customer service is great, with staff going above and beyond to resolve account issues, taking their time to fix problems. Interest rates for savings and CDs are competitive. Multiple reviews highlight positive experiences at branch locations, where associates are commended for their hard work and excellent service.
