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“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“Larry was so kind in helping me try to track a package that went missing. He even took down my tracking number and called me back the next day to ensure we find it. Thank you!”
“Had to reapply for my passport, and had the pleasure of working with Vanessa. She was absolutely awesome and made the whole thing so quick and easy. She was friendly and patient and made sure that everything was done correctly and efficiently. Thank you!”
“The Island Park Post Office is a hidden gem! Every time I go, there’s either no line or just a short wait, which is such a relief compared to the chaos at the Long Beach location. The staff here are friendly, efficient, and go above and beyond to help.
Unlike Long Beach, where even the basics feel like pulling teeth, Island Park actually provided me with tape when I needed it—something so small but incredibly appreciated. It’s clear they value good customer service and keeping things running smoothly.
I would 100% rather take the short drive to Island Park than deal with the frustration of Long Beach. This is how a post office should operate! Highly recommend.”
“Line moves fast. Isabella, the lady with the unkept hair, and sunken eye bags is rude and dry. Whereas, the woman with long grey hair is quick, kind and straight to the point. I didn’t catch her name it starts with a M, but give her a raise!”
“I don’t know why there are negative posts here. I just left and was cared for Robert, one of the 2 agents working . The line moved fast, the pleasant smile and welcoming was greatly appreciated . This is a 4Star post office . Don’t believe the negative posts.”
“We had an excellent experience at this office. The staff provides outstanding customer service, and the place is nice and clean. Special thanks to Mr. Garry,he is very knowledgeable, professional, and humble. Highly recommended! Thank you guys”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”
“I always find the service at this location excellent. The people working here are friendly, informative, and work quickly to keep the line moving. Even when I arrive to a long line, I never have to wait very long, and the representatives working the counter are always professional and courteous, even when very busy.”
“I came to drop off a few package and I was assisted by Billy who helped me choose the appropriate mailing box and explained the pricing. This USPS location is my favorite as the employees are always helpful, respectful and kind.”
“I've never had an issue here. Mostly just drop off packages. I appreciate that the dropbox is always working, there are a lot of usps places that have it fill up and get locked, then you have to go on line. I did go on line once or twice for mailing things and the employees were always helpful and courteous.”
“Who goes to post office anymore but sometimes you have to I’ve been here to drop aparcels for Amazon and mainly we’ve been here for the kids passports. The staff here was very friendly with us when they did the passport application. pictures always take time so you have to go through the pain of taking the pictures again and again and again, but They were very patient with us. My children are blind some of them and it is hard to position them for the passport pictures but these people were very cooperative and I’m very thankful to them.”
“Agent at the window was extremely helpful. She answered all my questions about mailing packages in a clear and patient manner. She was also offered me the best option for the best price. I usually dread going to the post office, but West Hempstead is where I’ll be shipping from in the future.”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“Post offices generally give me anxiety and I try my best to steer clear of them due to awful past experiences. This time I had no choice as I needed to get my passport renewed and I had to ship out a return. Fortunately for me the staff here (Darvin clerk #38, and Yinney (pronounced Jenny) were actually the friendliest and most helpful post office clerks I have ever met in my life. Darvin even made some jokes that made me laugh and eased my anxiety. What’s more impressive about their amazing customer service is that there were only 2 people doing everything. It was obvious they were understaffed but that didn’t stop them from being nice to literally everyone. I see the post office has improved and I’m glad they hired these two really great people!”
“I've consistently had great service at the RVC USPS office. The window team is friendly & knowledge about packaging & postal fees. The lobby is clean, air conditioned & well stocked with USPS forms, envelopes & boxes. It also has a self-service kiosk. This is one of my favorite post offices in Nassau County. Thanks! :)”
“I don’t live in this city, but I called this post office for assistance with a package I’m sending to this city. I didn’t catch the name of the guy who answered the phone, but he was incredibly helpful despite being quite busy. I appreciate that he took the time to help me out with concerns regarding the package while he was busy.”
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“Doran is a very funny & laid back guy! He makes my USPS very enjoyable! We always catch a good laugh & it makes me want to keep coming back! Thanks for making not such a fun location enjoyable! Till next time Doran, you the man n”