“I wanted to take a moment to recognize Jasmine for the outstanding service she provided during my recent visit to the post office. From the moment I approached the counter, Jasmine was professional, friendly, and genuinely helpful.
What really stood out was Jasmine’s positive attitude and patience. Even though the post office was busy, she never made me feel rushed and gave me her full attention.
Thank you, Jasmine, for making what could have been a routine transaction into a genuinely positive experience!”
“Outstanding! The passport process here is excellent and completely different from other locations. If you want to receive your passport with exceptional service (which should be the standard at all USPS locations), I would recommend it 100%.”
“Larry is always very professional, patient, and friendly. Whenever I come here he always offers me the best price. I always have an efficient and pleasant experience at this post office when Larry is here.”
“I had an amazing experience at this USPS location. The staff was incredibly helpful, patient, and professional throughout the entire shipping process.
I was sending a very special gift internationally to the United Kingdom, and the employees took the time to answer my questions, help me with the paperwork, and make sure everything was prepared correctly. Thanks to their help, the package arrived safely and successfully.
Their kindness and excellent customer service made what could have been a stressful process feel easy and enjoyable. Thank you to everyone at this post office for going above and beyond. It truly meant a lot to me!”
“Could not access hold mail on the computer. I was heading back from Fl and called the Post office and the lady who answered the phone was very helpful in handling my request. She went out of her way to help me.”
“I want to recognize Vanessa for her kindness and professionalism during my passport appointment. I had just undergone a dental extraction and was in pain and feeling very vulnerable, but she made the entire experience easy and comfortable for me. She was patient, kind, and did a great job with my passport photos, which I really appreciated. Her compassion and professionalism truly made a difficult moment better, and employees like Vanessa deserve recognition.”
“As someone who just likes to get everything done at once, I did most of my returns from the holidays on 01/09. Not only was Lionel so kind but he was willing to go over the top to help me even when he was solo and had many people in the store. He gave everyone the same smile, the same kindness and same undivided attention no matter how much or little help they needed!”
“I was there today and the female clerk #17 was VERY patient and helpful. I get anxiety very quickly and she saw that and explained my paperwork to me. Thank you for excellent customer service.”
“Line moves fast. Isabella, the lady with the unkept hair, and sunken eye bags is rude and dry. Whereas, the woman with long grey hair is quick, kind and straight to the point. I didn’t catch her name it starts with a M, but give her a raise!”
“I came here 9/3/24 to apply for my first ever passport. the workers were helpful and attended to me quickly. I paid for regular routine service and received my passport in the mail 9/16/24 (less than 2 weeks non expedited!!) I then received my birth certificate in the mail 9/19/24. this was such an easy and quick process and I appreciate the workers at this post office who helped out!”
“I did my son’s passport here. I loved the privacy that was created in this location. They have a whole separate room for passports. Ladies taking the applications were knowledgeable and nice. The whole process was smooth, quick and easy as it should be . Highly recommend- this my to go post office from now on.”
“I don’t know why there are negative posts here. I just left and was cared for Robert, one of the 2 agents working . The line moved fast, the pleasant smile and welcoming was greatly appreciated . This is a 4Star post office . Don’t believe the negative posts.”
“Bill was so nice , very efficient he deserves the best and a raise he helped me with my address change, everytime I come to this location he is always treating every customer great never seen this much greatness, thank you bill for being who you are God Bless you ! He should definitely be acknowledged a million times”
“Perfect small town post office that is never crowded and the main mail lady is always super friendly.
Always have plenty of stamps, and service is fast.”
“I’m a regular here and can I just say, I appreciate the staff that works here so so much!!! Thank you Mary who always goes above and beyond with her Stella customer service! I am always greeted with her smile! :) Thank you Sean and Ozzy for always being so helpful with all my packages and PO Box. I appreciate you all! :)”
10AM - 5PM
1 Store Hill Rd Unit B, Old Westbury
Post Offices
“Great location and service. It's a plus since the wait times are not long at all in this location since it's not as populated. If you're in a hurry to mail something out and you're in the area, I'd suggest checking this location out. They only allow one person inside the actual office at a time because of COVID and since it's on the smaller side.”
9AM - 12:45PM 2:15 - 5PM
798 Meacham Ave, Elmont
Post Offices
“My main location where I ship ALL my packages and letters. It sucks that they aren't open on the weekends. It is always closed from 12-1:15. Joyce is the sweetest lady ever! She is so helpful and gives assistance when needed. I have mainly been coming to this location because of her!”
“The staff is friendly and helpful. Most of the time when I go there, I don't have long lines to wait on. I might see 5 people on the line, but the line moves fast.”
11AM - 2:30PM
102 Hofstra Northern Blvd, Hempstead
Post Offices
“This morning I called the Fulton Ave Post Office and asked for help finding a lost package. Both of the gentleman I talked to on the phone were kind, efficient, and helpful. An hour after I called, the missing package magically appeared. . .Thanks to their efforts. This is without a doubt a 5 Star Post Office!”
“I love this post office! All my experiences here have been pleasant. I will go out of my way to use this post office because of this reason. Thank you for that pleasantness I appreciate it.”
“Most of the people at Farmingdale Post Office are Great people. Like every other job you always have a couple of people that are having a bad day !
I feel bad , your the only one there because other people are on break, lunch or call out sick.management Will not put anyone else at the windows and Will not jump in even with a long line !!!”
“I really appreciate Tania who helped me with my package issue. Even during the busy holidays, she stayed patient, listened to me, and worked with me until it was resolved. Her help made a frustrating situation so much easier to handle”
“The things supervisor 'Mike' has done for me deserve 10/10 stars.
My express package was lost, somewhere in transit. Within an hour of speaking with him, and him sending out emails and faxes, it immediately within 5 hours continued movement. ON TWO OCCASIONS. He then promised no matter what time it made it to the post office if before 6pm, he'd send a truck out to have it delivered to me.
Thank you! the most.”
“**5 stars just so they read this**
The people who work here never help solve anything. I need a refund and to fill out a form for it, and they refused to help me at all. They always say they don't know or that it can't be done. When I call and speak to a USPS agent, they send me to the address where I sent the mail. When I get there, no one is available to help. They only receive packages, and they deny you anything else you need... horrible!! I've been fighting for a package for 3 months, and in the end, I'll lose my package and the international shipping money because they won't help...”
“I've consistently had great service at the RVC USPS office. The window team is friendly & knowledge about packaging & postal fees. The lobby is clean, air conditioned & well stocked with USPS forms, envelopes & boxes. It also has a self-service kiosk. This is one of my favorite post offices in Nassau County. Thanks! :)”
“Doran is a very funny & laid back guy! He makes my USPS very enjoyable! We always catch a good laugh & it makes me want to keep coming back! Thanks for making not such a fun location enjoyable! Till next time Doran, you the man n”