Hertz Car Rental - Middle Village Metropolitan Avenue HLE
Car RentalHours:
6216 Metropolitan Ave, Middle Village NY 11379 Hours
About Hertz Car Rental - Middle Village Metropolitan Avenue HLE
Hertz Car Rental - Middle Village - Metropolitan Avenue offers a friendly and efficient car rental experience. Customers appreciate the great and fast service provided by the staff, who are described as super friendly and helpful. While the selection of cars may not be extensive, many clients find the experience pleasant, especially with quick pick-up and drop-off processes. The location also offers a range of vehicles, including luxury and electric cars. However, some customers have faced challenges, particularly with electric vehicles. Issues such as limited charging capabilities and difficulties with the car's remote key have caused stress for renters. The call center support for electric car issues has also been noted as lacking. Additionally, unexpected fees for toll road devices have raised concerns. Overall, the positive aspects of customer service and a smooth rental process are highlighted, with many expressing gratitude for the staff's assistance, especially during challenging circumstances like heat waves. Renters can expect a welcoming environment, although they should be aware of potential complications with electric vehicles and additional charges.
Most Recent Reviews
June 2026
Hertz is the best ! They called me to confirm appointment and pick up and that they moved to new location.. everything smooth and they have the best cars ! Very professional and reliable!
August 2024
Jo is amazing! She is very professional and patient with all the customers. Went here twice to do and rental and each time she was on point. I was in and out in less than 20 minutes.
July 2024
Great and fast service ?super friendly and helpful staff...not that many choices in cars but I'm really pleased with this place
More Comments(146)
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