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“Suki was extremely professional and provided invaluable assistance in helping us select the appropriate mattresses. She demonstrated a high level of responsibility by ensuring the quality and accuracy of our order, and he remained consistently responsive throughout the entire process.”
“Excellent customer service from Mohammed!!! Bought a 65 inch tv!! Mohammed is very friend and nice ! Guided us on which tv fits best for our needs! Definitely will visit again here for other appliances!”
“I just purchased a gas range stove, refrigerator and microwave and Joseph helped me select my optimal choice. Joseph has a great personality. He made me feel confident with my selections and he is very knowledgeable with all the items on the floor. I will highly recommend him. Thank you Joseph.”
“Evens provided great customer service to is. He was very patient and offered his knowledge and expertise on each product we purchased. I recommend you ask for Evens!! Thank you Evens for making our experience memorable.”
“We just purchased a washer and dryer which were on sale. We were blessed to have Elliott who helped us make our purchase. He answered our questions patiently and made the transaction smooth and pleasant. He even took the time to explain how to use the in store QR code! What a kind and gentle giant!”
“Rome was extremely helpful. He was knowledgeable about the products, made sure to ask me details about my sleeping patterns and needs, was patient and honest with my questions, and was friendly and enjoyable to talk with. Thanks for everything!”
“I went to the store during their 4th of July sale and Irandel greeted me and assisted me right away. She showed me the mattresses on sale and when I told her my concerns and budget, she showed me all the options (and thankfully there were plenty!). Irandel was very knowledgeable of the different kinds of mattresses, how springs affect support, explaining gel mattresses etc. She was personable from the start. Even if I asked the same question over and over again till I understood, she was patient and explained it till I got it. She interacted with me like a regular person and I enjoyed that the most. Ended up buying a mattress and I can’t wait to sleep on it lol!”
“John was very helpful. He pulled out 2 mattresses to let me try and one of them twice after I tried a couple on the selling floor. Seemed to be more interested in making sure I was satisfied than trying to sell me a very expensive mattress. He gave me a good deal and I am very happy with the purchase.”
“I had a great experience at P.C. Richard & Son thanks to Raza. From the moment I walked in, he was knowledgeable, patient, and genuinely focused on helping me find the right refrigerator for my needs rather than just making a sale.
He answered all of my questions, explained the different options clearly, and made the entire process smooth and stress-free. His professionalism, honesty, and excellent customer service really stood out.
If you’re shopping at P.C. Richard & Son, I highly recommend asking for Raza. He made this an outstanding experience, and I truly appreciate all of his help. Thank you, Raza!”
“One of the best shopping experiences I have had in a long time when making such an important decision. Choosing a bed can be difficult and expensive but Ally made it fun and easy as well as getting us the best possible pricing. She is really one of the nicest people I’ve ever worked with.”
“Robert P. was incredibly helpful from start to finish. He took the time to understand my needs, answered all of my questions honestly, and never made me feel pressured to buy anything. He was welcoming, attentive, and genuinely focused on understanding my needs rather than making a sale. Truly one of the best salespeople I’ve ever met!
Instead of feeling like I was being sold to, I felt like I was being guided by someone who truly wanted to help me find the right mattress. As a very indecisive person his patience and guidance meant the world to me 🙌 He made the entire experience comfortable and stress free, and I left feeling confident in my purchase. Thank you, Robert, for not only helping me find the perfect bed but for making the entire experience such a positive one! Cannot thank you enough Mattress Firm”
“If you are looking for a new mattress set I highly recommend visiting Alvaro at the Astoria location. He is highly informative, charming and prioritizes your sleeping comfort with an interactive demonstration. He’s great and does right by his clients. 10/10!”
“Rohat, was knowledgeable and assisted me in picking the right mattress for my needs. I tried several and he let me take my time and there was no rush, as choosing the right mattress is important for your health and personal.I highly suggest the Upper Eastside Mattress Firm Outlet due to the professionalism that Rohat exhibited.”
“Needed to upgrade my old MacBook laptop. Came to this location from Bay Ridge to make purchase a little over a week ago. Mark was the associate who helped me and made the purchase seamless. He was very personable and courteous. Was extremely happy to make the trip to make the purchase with him. This location is much nicer than Bay Ridge and I would recommend people to come here. Bonus that there’s a parking lot as well. Thank you again Mark for all the assistance with my purchase.”
11:15AM - 7:45PM
517 E 117th St, New York
Mattress Stores
“Amazing store! The new store manager Joshua always provides great service and is very informative. Very patient and knowledgeable about all the products in his store. Team is very kind too!”
“Our salesman Anthony Sanchez was very professional. He very knowledgeable on the mattresses that mattress firm carries. If looking for a new Mattress stop in and ask for Anthony Sanchez. He made the purchase of our mattress seamless and painless.”
“My husband and I had the pleasure of working with Natalie. She was working despite being physically unwell and walked us through all the best options for us and gave us the time and assistance we needed to make an informed decision. We couldn’t be happier with her service!!”
“Jacob was an excellent salesman. He was extremely personable, and knowledgeable. I would absolutely recommend him to anyone who’s looking for a new mattress or pillow.”
“Alex was incredibly quick, efficient, and extremely kind. We called ahead on the drive in and he got us settled in 15 minutes once we arrived. What a way to welcome us to the neighborhood. Thanks so much!”
10AM - 9PM
88-02 Queens Blvd, Elmhurst
Mattress Stores
“My experience today was AMAZING. Gained a loyal customer due to the well informative and amazing Sleep Expert Christian Valentin. Me and my girlfriend are moving the 1st of December in the next month so we were looking for a mattress that was just right for the both of us. He made it such a breeze and a no brainer. From explaining how important sleep actually was to explaining what the mattress is made of and all about adjustable bases. If it wasnt for him, we wouldnt have found the first perfect mattress. Mann this guy can sell water to a Fish. Amazing at what he does truly impressed. Made the time go by fast, with all the knowledgable information and wholesome hospitality. This guy deserves a raise man!!”
“Great service! The agent at the store was really patient, let us try all the mattresses, adjusted everything to the costs we wanted, knew how to explain each product, and finally also contacted us and helped us place the order easily and quickly. The mattress arrives in less than 24 hours.”
“My experience at PC was a great experience and the salesman Devin Rodriguez was exceptionally helpful and knowledgeable about I was looking for most importantly he was extremely friendly I would recommend him to my family and friends”
“I came in looking to replace my ancient mattress and was weary about ordering a mattress online without getting to test it out in person. Richard was very knowledgeable about all the products. He patiently explained all the options available and helped me decide on something that best fit my needs. I definitely recommend stopping by this conveniently located mattress warehouse! You won’t be disappointed.”
“Russ was simply amazing. He took the time to listen to our concerns and help direct us to exactly what we were asking for. The next mattress I buy will definitely from this store. Thank you Russ, very much appreciated.”
“Beatrice was a lovely sales person . We really enjoyed working with her AND we bought a mattress. She made shopping a pleasure.
Linda and Nicholas Kramer”
“Great experience with Yahj at this location. He knows the products and listens to the customer. Turns out my original choice did not work out. The switch was handled quickly and smoothly with knowledgeable guidance on a new selection (I listened to the sleep expert this time). Both deliveries were on time, with clear messaging and easy tracking.”
“I purchased a Leesa Sapira Chill hybrid and Jerome was extremely helpful and knowledgeable in guiding us with the best side sleeper mattress. I am very happy with the mattress and with Jerome's exceptional help. Totally satisfied with the shopping experience and their product.”
10AM - 9PM
345 Rockaway Tpke, Lawrence
Mattress Stores
“I was met at the door and immediately asked if they could help. I was looking for bedroom furniture but particular the style and headboard. I'm sort of old-school but found 3 sets I loved. Ended up ordering 2 bedroom sets with a total of 8 pieces. I was satisfied.”
“JP was a fantastic salesperson. Incredibly helpful, patient, informative, knowledgeable and worked to get us the best deal. We bought a Miele washer and dryer and two Sealy posturepedic mattresses and are every happy with our purchases!”
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“From the moment my family and I entered the showroom we were cheerfully greeted by Auvi R. I explained that we were shopping for a bedroom and mattress. He was friendly professional and extremely knowledgeable. We are very happy with our new bedroom set with the service. We receive. The men that came to install the bedroom into our home were spectacular. They were friendly, professional, and knowledgeable about what needed to be done.Working with Raymour & Flanigan was a fantastic experience.”