Home Improvements in Middletown, NY

“ATTENTION TO the manager of Home Depot on 211 Walkill MR MATT HILLEY On Sunday the 12th I ordered egg coloring rocks they were supposed to be delivered on Monday the 13th two hours when they notify me to tell me it was going to get delivered. They never showed up that they canceled my order for another future date. I took off from work to get my rocks delivered to my home. Apparently that did not work. Very frustrated. Very upset an Unpaid day of me staying home. So I went to the Home Depot on 211 in Middletown. Went to customer service and I spoke to a gentleman named Ryan Phillips. He saw how upset I was and he was very professional to take care of this matter . and this is why we need very good and professional employees that will take care of matters like this. Thank you Ryan Phillips. your manager from the store should recognize The employees that take care of matters like this and those are the ones you want to keep around employees like this.”

“I had surgery on Thursday I walked in there on Friday I needed some help with getting food for my puppy the staff was more than willing to help out and help put the stuff in my car I would definitely be returning to this establishment and a phenomenal staff”

“Loew's has truly stood out to me as a top-notch home improvement store, and much of that praise goes to the exceptional customer service I received, particularly from the manager, Katrina. She was incredibly helpful, always ready to assist with any questions I had and went above and beyond to ensure my shopping experience was smooth and enjoyable. It’s customer service like this that makes me prefer Loew's over other stores, such as Home Depot. Katrina's dedication and professionalism create a welcoming atmosphere and make it clear that customer satisfaction is a priority. I highly recommend visiting Loew's for not only their vast selection of products but also for the outstanding service that sets them apart. Thank you, Katrina, for your fantastic support!”