Cellular Sales at 160 Dolson Ave. is a highly recommended Verizon store known for its friendly and professional staff. Customers often praise the store for their helpfulness, patience, and knowledge, especially when assisting with phone activations, transfers, and upgrades. The staff consistently make visitors feel comfortable and at home, offering clear explanations and personalized support. Many reviewers highlight the store’s ability to handle difficult phone transfers smoothly and efficiently, with staff like Eddie and others showing sincerity and patience. The store also offers a variety of services, including upgrading devices like iPhones, Samsung Galaxy, and Motorola models, as well as providing wireless accessories and exclusive Verizon services. Customers appreciate the store’s easy-to-use internet setups and competitive prices. Unlike other Verizon locations, this store is noted for genuine friendliness and helpfulness, making it a go-to place for Verizon needs. Whether stopping by for a quick SIM card or a more complex transfer, visitors find the staff attentive and knowledgeable. Overall, Cellular Sales on Dolson Ave. is recognized for delivering an excellent Verizon experience with courteous staff and quality service.
Outstanding Customer Service Experience- Hector the Manager was so nice over phone and recommended Mike to support us . Mike was professional, extremely helpful and knowledgeable. Best Verizon store in upstate NY ! Thank you
February 2026
Keanu was the most amazing customer service rep I have ever worked with! He helped us out with every question and went above and beyond. We will return to this store specifically so that we can work with Keanu.
January 2026
Went there to open up my Business account. Hector (Store Manager) helped me out. It was so quick and he helped me to save some money as well. Usually sales people trying to Rio you off,but over here its different. The place was nice and clean. Overall they did a excellent job!
