Computers in Mohegan Lake, NY

“Went during the week to buy a new case for my phone. The sales woman was super helpful and friendly and I had my case in no time. Trying to check out was another story, only two cashier's at the geek counter open and waited for over 15 minutes.”

“I first want to thank the gentlemen at the geek squad counter, wonderful, polite not treating us like "tech- nerds'. We have purchased our last three computers here with the tech squad coverage . My computer got hacked, I could not get it to turn off just this annoying voice kept saying " for security my computer was locked. " I called the alleged Microsoft security number that kept flashing on the screen. The man who answered never identified himself as Microsoft, and his questions had nothing to do with my computer. I hung up called again and the same man answered, my husband realized - we'd been hacked. We could not turn off the computer, raced to Best Buy. We had no appointment, they took us anyway. The gentleman had it cleared up and ran the diagnostic to double check the system. He explained to us what to do if it ever happens again. They were very nice. This is why we buy our computers here and have their tech coverage. We then went to look at TV's, the gentleman in this department explained all the different features now available. He told us how to properly measure so the TV fits properly inside the cabinet. The TV in the family room we purchased here and had Best Buy install it, not one problem . My husband has some high end stereo equipment, the installers made it all work perfectly ,no complaints from him. They took their time to show us how to use it and access the different features. Thank you all again!”