After speaking on the phone to a human in this store and completing an order to come pick up, the item is not there, never has been. Took my money and then gave me zero help. When I asked how does this happen? "I dunno" How do I get my money back and cancel? "I dunno". Absolutely horrible.
November 2021
I'm not sure if they drug test their employees. Based on my experience, I would say no. The staff sucks, the managers lie to get sales. I hope corporate reads this and actually takes some action but I doubt they will. I will buy everything from Amazon now. Screw you Best Buy!
June 2021
The store is okay for certain computer peripherals and components. But do not go to Best buy to buy a cell phone case. They have them in about seven different spots, they're unorganized, and they're completely overpriced. It's one of those things you just got to buy on Amazon