Apple Nanuet provides consistently helpful and professional service. The staff are described as nice, knowledgeable, courteous, and efficient, often going above and beyond. Customers report fantastic experiences with specific services like transferring data to new phones, performing repairs, and handling trade-ins and new purchases. While some note that accessory items can be a bit overpriced, the customer service is frequently called unmatched and a lifesaver. The team works well even during busy times, ensuring tasks from simple setups to complex data recovery are handled effectively. Overall, the store is a reliable destination for Apple products and support, leaving visitors beyond satisfied.
They helped me reset my password. Apple please train all of your employees how to recover computer passwords and what to do if you forgot your email address. Some employees told me that there is nothing I can do and I asked for help from a different employee and they helped me recover everything.
June 2026
Quick purchase, excellent attention from their staff and impeccable facilities.
June 2026
JASON Jason was the best. He helped me after the longest 2 days of no phone and dealing all day with T-Mobile and GoldmanSachs. This store is very lucky to have him on their team as well as Donald who was so patient.