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“I went specifically here due to reviews after being told my save the dates for my wedding were too thick with a wax seal to mail by other post offices. I was so close to having to open every single envelope and do it all over again. Until I went here! The clerk Danielle was so helpful! She made sure I had the right stamp that way it will be hand cancelled and won’t be an issue when mailing. She was so polite and even ran to make sure my postage made it on the truck for the day! I can’t thank her enough! She saved me HOURS of my time and HOURS of my hard work! I will definitely be coming back to Oakdale post office to send out my wedding invites! :)”
“I wanted to take a moment to recognize Fran for the incredible service she provided when we recently came to the Stony Brook Post Office to renew my husbands passport.
From the moment we arrived, Fran was incredibly kind, patient, attentive, and helpful. She took the time to carefully explain everything we needed to know about the passport renewal process and made sure we understood all of the information before we left. She was knowledgeable, thorough, and genuinely went above and beyond to make the experience as easy and stress-free as possible.
What stood out to me most was how wonderful she was with my children. She was so patient and sweet with them, making them feel comfortable and welcome throughout the entire process. As a parent, that kindness meant so much to me.
Customer service like Fran’s is truly something special. She was professional, compassionate, and clearly takes pride in helping people. I hope you will pass along my appreciation to her and recognize her for being such a wonderful representative of the Stony Brook Post Office.
Thank you, Fran, for making what could have been a stressful errand such a pleasant experience. You were absolutely amazing, and your kindness did not go unnoticed!”
“Post offices in New York have a reputation for being chaotic, understaffed, and frustrating -- and honestly, that reputation is often earned. This one is a different experience. The Mount Sinai USPS branch is calm, organized, and staffed by people who are actually respectful and willing to help you figure out what you need. The full range of standard postal services is covered -- Priority Mail, Priority Mail Express, certified mail, money orders, stamps, packaging supplies, and passport services -- and the layout makes it easy to navigate without feeling overwhelmed. Wait times are manageable and the pace of the operation does not feel rushed or chaotic. Parking is available on site, which removes one of the usual headaches of a postal errand entirely. By any reasonable standard for a government postal facility in New York State, this branch is doing things right. Nothing flashy, nothing extraordinary -- just a post office that works the way a post office should. That is more than enough to earn a recommendation.”
“As someone unfamiliar with the shipping process, I encountered a very nice staff member here. He clearly explained what I needed to do, making the entire process quick and comfortable. Additionally, the location is easily accessible and parking is convenient.”
“Every time I go in there they workers are having a party, swinging from the lamps, dancing, blaring the music, drinking cocktails. I think I smell weed sometimes too. I usually hang out for a couple of songs and then leave buzzed, I usually forget to mail my letters LOL. Did anyone ever play that game with with the postage scale they are always playing? SO FUN!”
9AM - 1:30PM 3:30 - 5PM
300 Portion Road, Ronkonkoma
Post Offices
“Kathy! Upon meeting her you will quickly understand why this whole review is about her. It's the person at any workplace that can turn anywhere into a experiance. Not a post office, a retaurant, or a store. She is the most well mannered, seamless, and best employee any could desire. All her actions are smooth and the energy she brings is so tranquil. She needs to be the mentor of many not post office workers but in other vast workplaces
Keep up the good work Kathy. And God Bless! And USPS PROMOTE Her.”
“The gentleman who works here saved me from my own carelessness more than once. Besides that everything is as timely as the system and volume of customers will permit.”
“My girls at the post office are wonderful! They always take time out to make sure my mail gets taken care of quickly. Just an amazing group of people. 🥰”
2:30 - 4PM 10AM - 1:30PM
407 E Main St Ste 17, Port Jefferson
Post Offices
“Usually there is no line in this place unlike other big post offices. Since this is a branch office with only one person working, the work hours are shorter. I decided to leave this review cuz other previous reviews are somewhat too hostile. Thank you for the service!”
“This post office has a great staff and one of the nicest and most helpful postmasters that I have met in all my years -- keep up the good work!!! I recommend this place to all my friends and neighbors.”
“I personally go out of my way to avoid Sayville PO as some of the clerks are outright rude. I know many of my neighbors also avoid this PO. Sadly, the supervisor couldn’t care less.
West Sayville employees are warm and friendly and they actually go out of their way for you. This is the how it should be.”
9:30AM - 2:30PM
101 Federal Plaza, Central Islip
Post Offices
“The lady at the desk I forgot to look at her name but she was very polite, professional and kind. My family and I went to apply for passports for my kids and we had gone to the one in Centereach and they were not helpful at all. I booked an appointment the first time and they didn't help me bc they said the appoitment was supposed to be earlier but I got there on time but didn't know I had to fill-out applications first made another appointment and got there on time there was a line and then they said that they couldn't help me bc the pictures were not supposed to look like that that the hair had to be down, they found any excuse to not help and that they were busy that day to book another appointment for another day even tho it was only 9:30am so I went to this one in CI and they were the best of the best.”
“The guy took the time to explain the process clearly and ensured the documents were sent properly. His friendly attitude and willingness to help made the entire experience smooth and stress free.
Excellent customer service—truly appreciated.”
“I have to say, these two women today were so wonderful! I was stressed about sending back a wedding gift for my fiancé and I didn’t have the right packaging. They took care of everything for me, taped everything up and put the label on for me- made it stress free for me! I can’t thank them enough!”
“I’ve been here before, but I really wanted to share how happy I was with today’s visit. Frank was so kind and took the extra time to help me find the best shipping package and method. I truly appreciate his help — it meant a lot since this package is being sent to my mom.”
“Postal workers here have always been polite and helpful; however, Jesse deserves special mention:
We were expecting a shipment of live chicks. Tracking the shipment, we discovered that it had been delayed at Jamaica and was scheduled to be delivered the following day instead -- Obviously not great for live baby birds.
Jesse helped investigate -- and when they arrived later in the day, he drove them over to our house personally to deliver them!
(FYI, for those who don't raise chickens and wonder how they can survive the trip: Before they hatch, chickens absorb the remains of the yolk inside the egg and use it for nutrition/hydration over the first two or three days. A heat pack is added to the box to help them stay warm, and obviously there is special care in handling and delivery.)”
“This is the best post office in my area. Any time I use this post office to send a pkg or letter it gets sent out very quickly and tracks immediately. The people who work there are very polite and helpful. I will not use any other post office for my mail needs.”
“Post office in Coram is a great post office. I have a PO box , at a different post office in Suffolk county, and my mail was sent to Coram by mistake. I went to the Coram post office today, and i picked up the mail , no problem. Plenty of parking outside too”
“Ms Kaitlyn she is very knowledgeable and hard worker. She pays attention to details. She helped find my P.O. Box , shipped my items many times and I always happy when she is helping customers. Always smiling and good attitude.”
“Sandy at this location is excellent. She is kind, patient, and highly motivated. She went above and beyond to help resolve my issue and took the time to personally ensure everything was handled properly. I truly appreciate her dedication and outstanding customer service.”
“The woman at the front was extremely helpful to me. She made sure i had properly filled out my passport paper work and that i had everything I needed. She was extremely patient, helpful and kind. It was about 5 mins to close by the time i left and she was nothing but kind to me.”
“I'm constantly reminded that I should always come here any and every time I go to the Smithtown location.Never once have I had one single issue here in fact the service here is always very respectful and they go out of their way to be helpful and friendly. If you go to Smithtown you will most likely be greeted with the exact opposite service. Do yourself a favor, don't go to Smithtown.”
“I've lived in Commack since 1976. The staff at this post office over the decades, has been wonderful. Rico, Rich, Heather and Zelda to name a few along with my carriers Ralph(RIP), Chuck, Clutch and Nikki have been so pleasant. From mail, to packages and passport s, the service has been great.”
“This is the best Post Office in Suffolk! Never a long line; the staff is very efficient. They respect your time, and know you have to get back to work. Additionally, they are always helpful and polite. If you picked the wrong box or there is better way to send it? They take the time to explain it. Plus the lobby is always CLEAN and smells fresh!”
“Im happy with everything except no camers facing the blue boxes I had mail stolen from me and the criminals bleach my checks from Holbrook location not ronkonkoma”
“Holbrook post office worker Diana went above and beyond to help us renew our passports! She was the only one working and made sure everyone got served in a timely manner! All the while smiling and being pleasant!”
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“Impeccable service, professionalism knowledgeable. This staff goes above and beyond they treated me so kind. They were so helpful so on point with everything that needed to be done for me the way they treat their customers. The people in their community is just amazing. They were so caring to my needs. They helped me figure everything out and got me all set and I can’t say thank you enough to Brianna and the other ladies that helped us I want to say thank you so much for helping me today and going above and beyond as they did I appreciate them so much, you just don’t get service like that anymore. They are the real deal there. And once again, I really want to thank Brianna for helping me get through this and figure everything out for me and just making my day better. She puts a smile on everyone’s face.”