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“Suki was extremely professional and provided invaluable assistance in helping us select the appropriate mattresses. She demonstrated a high level of responsibility by ensuring the quality and accuracy of our order, and he remained consistently responsive throughout the entire process.”
“My husband and I were at Mattress Firm months ago, met Sofia, sales rep. Sofia was patient with us and spent over an hour explaining different mattress functions, etc. . We were not ready for the mattress at that time. Finally, we went back yesterday, purchased a tempopedic mattress with Sofia Once again she went over the mattress features, etc with patience and interest in us. Highly recommend Sofia at Carle Place.”
“Randy did a fantastic job helping me find the right bed . He was very , friendly , patient and thorough. He went above and beyond !! I will definitely recommend my friends who are looking to buy a bed to go to Elmont and ask for Randy . They won’t be disappointed !!!”
“Mr. Greg Ryan was very helpful. I explained to him the mattress I was looking for. He directed me to the mattresses that would best serve my situation at an affordable price with comfort. Greg allowed me to test it out and gave me a detailed explanation about the product. He was professional and kind. I would definitely recommend the Merrick Mattress Firm Store to my friends and family.”
“Kyle is a great and professional manager. He knows his inventory and guided my wife and I to the best option for our over sized son! A few good laughs and some shared experiences and we were very satisfied”
“Genero is Amazing. Why would anyone go anywhere else! Howie was also so helpful when I called back! This is all around a friendly, educational, and hands on place that shows you all Your options to fit your special Needs! Thanks, Patty.”
“Russ was simply amazing. He took the time to listen to our concerns and help direct us to exactly what we were asking for. The next mattress I buy will definitely from this store. Thank you Russ, very much appreciated.”
“It was a pleasure to find someone so attentive, professional in today’s time! Mona took the time and had patience with me and my husband until we made up our mind ….She is knowledgeable, professional and soulful.”
10AM - 9PM
2264 Bartow Ave, Bronx
Furniture Stores
“The five stars are especially for the manager Gean, who has been incredible throughout our purchase experience. We initially purchased a couch, which delivery team made an error delivering the right piece. Gean was extremely proactive in handling the situation and made the exchange experience very smooth. He took time out of his busy schedule to answer our calls and even followed up. I highly recommend this place and will definitely purchase here again because of Gean.”
10AM - 9PM
345 Rockaway Tpke, Lawrence
Furniture Stores
“I was met at the door and immediately asked if they could help. I was looking for bedroom furniture but particular the style and headboard. I'm sort of old-school but found 3 sets I loved. Ended up ordering 2 bedroom sets with a total of 8 pieces. I was satisfied.”
“I had an amazing experience thanks to Daisy, the store manager. From the moment I walked in, she made me feel welcomed, listened carefully to my needs, and never made me feel pressured. She took the time to understand what I was looking for and helped me find the perfect mattress for where I am in life right now.
Daisy's kindness, patience, and genuine care made all the difference. Exceptional customer service like hers is hard to find these days, and I truly appreciate the time and attention she gave me.
If you're looking for a new mattress, I highly recommend visiting this Mattress Firm. You'll receive outstanding customer service, compassion, and professionalism.
Thank you, Daisy, for making this such a wonderful experience!”
“My mother was looking to furnish her apartment. As soon as we walked in we were greeted by Donna B. She was attentive, friendly, knowledgeable and easy to work with. If you want a pleasant experience while shopping for furniture ask for Donna”
“Customer sales representative Sachin was a pleasure working work. Was pleasant, respectful and detailed oriented. Went above and beyond with my family and I, in what we really wanted and needed. He was also very patient with us while shopping with our toddler and provided items to keep her entertained. I highly recommend this location if you’re interested in new furniture and highly recommend Sachin as your go to person when shopping.”
“What a great experience shopping in mattressfirm thank you sanjay for being a great customer service and just so welcoming and for explaining every single mattress there is and will work out for me and just being very honest”
“Kevin was great to work with today. He was patient and took the time to discuss my options as well as share how La-Z-Boy as a company takes pride in the quality of their products. Thanks again Kevin!!”
10AM - 9PM
168-23 Jamaica Ave, Jamaica
Furniture Stores
“I went to the Jamaica Ave looking for a Mattress and had a great experience working with Guy Lafaille. I love the car analogy he used and made me spend more than what I intended to spend. Guy Lafaille is that location greatest asset, a true professional.”
10AM - 9PM
895 E Gate Blvd, Garden City
Furniture Stores
“We had an awesome experience at Raymour & Flanigan, and our sales person Abdul went above and beyond to make sure our purchase went as smoothly as possible.
He was incredibly patient while we took our time deciding on the right couch and never made us feel rushed. We actually purchased our sofa in white initially, then came back the very next day to change the color, and he made the entire process quick and hassle free.
His professionalism, patience, and willingness to help made the experience so much better. We highly recommend Abdul and this Raymour & Flanigan location to anyone looking for great customer service!”
“We recently purchased a bedroom set from Fairfield office of Raymour & Flanigan. Our salesman, Farouk, was most helpful with this purchase. He was patient, informative and kind.”
10AM - 9PM
240 Sunrise Hwy, Freeport
Furniture Stores
“John O was amazing. He listened and understood what I needed especially since I had a little bit of issues from another purchase. Also the Manager of this Location He was great. I’m just waiting for my delivery 🚚”
10AM - 9PM
275 Glen Cove Rd, Carle Place
Furniture Stores
“Mike has been very patient explaining different mattress and let us try the best one that we have confirmed ! Great knowledge and service to accommodate our need !”
“My sister and I had a wonderful experience with Sashena at Taylor and Flanagan. She was so patient with us and took the time to really understand what we needed. She helped us find the Beautyrest mattress, which turned out to be exactly what my sister needed for her back pain. Highly recommend asking for her!”
“Working with Alex was wonderful! He was super patient and explained the differences between three different living room sets I was looking at and helped to choose an area rug. I would definitely recommend him and look forward to making future purchases at Bob’s.”
“I had an absolutely wonderful experience shopping at the Ashley showroom on 340 Baychester Ave store (NY)
I want to give a huge shoutout to Breyanna who went completely above and beyond to help me. Finding the right furniture can be overwhelming, but they were incredibly patient, took the time to understand exactly what I was looking for, and never made me feel rushed or pressured.
Their helpful attitude and exceptional customer service made the entire process smooth and stress-free. If you are heading to this location, do yourself a favor and ask for Breyanna —you will be in great hands!
Thank you again for the stellar service!”
“I’ve used Zicana multiple times over a span of 25 years and every project they’ve completed has exceeded my expectations every time! Frank and his team are the absolute best and such a pleasure to work with. Highly Recommend 10/10”
“Brandon assisted me in purchasing my couch and he was extremely helpful. Absolute 5 stars to him, fantastic attitude, and very helpful and patient. Made me feel at ease during the process. Big thanks to Brandon”
“Miriam is absolutely awesome. Her customer service was impeccable. She made the whole process of purchase such a peaceful and exciting pleasure. Will definitely come back and refer her to other people.”
10AM - 9PM
175 Old Country Rd, Carle Place
Furniture Stores
“Brian our sales representative was quick to help me find the perfect piece of furniture for my new place. He built a strong relationship with me in such a short amount of time which made me trust all of his recommendations. I definitely recommend working with Brian!”
“Keith was amazing! He helped us find exactly what we needed. He helped us coordinate and see what best fit us and gave us his honest opinion. He was patient and very welcoming! We walked in and ended up with all the outdoor furniture we needed. He was outstanding!!”
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“Shout out to Julie. I come here every-time to return my bottles because the bottle room is clean compared to any other place. The usual bottle guy wasn’t in but Julie made sure to still try and help when the bin was full. Usually if I ask someone they’ll say they’ll get the guy and never do. Julie communicated with me and told me she would help as best she could since the maintenance guy wasn’t there. She came in the room and did what she could. She was super sweet and helpful, and I appreciated her help! Thank you Julie :)”