Advance Auto Parts in New Paltz is highly praised for its friendly and helpful staff. Customers appreciate the knowledgeable employees who assist with various needs, from helping with wiper blades and oil to testing batteries and engines. One staff member went beyond expectations by giving a jump with his personal car and referring a customer to another local station, demonstrating genuine care. Another employee named Riley is recognized for being friendly and well-informed, making customers feel comfortable. The store offers a range of free services, including battery testing, installation with purchase, engine code scanning, and battery and oil recycling. Customers also value the convenience of same-day options and the ability to make returns even from other locations. The loyalty program, Speed Perks, helps customers save money on store items and gas. Overall, the store provides excellent customer service, helpful staff, and reliable products, making it a trusted place for automotive needs in the community.
