“Best customer service I have EVER received at a wireless store. Usually a nightmare, but not here. Sam was AMAZING - solved my problem in minutes and had me on my way. Very knowledgeable - clearly a seasoned Pro!!!! Ill be back for ALL my wireless needs!”
“I’ve been using an iPhone 7S for almost 8 yrs…lol….finally had to be pushed kicking and screaming to purchase aniPhone14 Pro, as my old phone would not support some of my reading apps which was a “no go” for me and forced me into it.Monica & John couldn’t have been more patient, helpful, kind and knowledgeable in making the change as easy as pie! When I returned a few days later to purchase an accessory I wanted, Chris was similarly helpful, friendly and knowledgeable. This store and its staff are the best! Highly recommend.”
“Oh what a wonderful experience at the New Paltz Spectrum store. We had to replace our iPhones 8 to the new 17e. The customer service was top notch. Osvaldo did all the transfers. He is very knowledgeable, patience & understanding of the whole process.Max was helpful in the pricing & the plans. Loved the $200 off each phone. Thank you Spectrum 🥰”