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8:30AM - 6:30PM
1333A North Avenue, New Rochelle
Mailbox Centers
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“All of the service reps at this location are courteous, helpful, patient, and prompt. They are always helpful when I’m trying to return a package. They never lose their temper when I’m trying to find my QR code! 😂 I go to this location all the time for whatever I need. Thank you all!!!”
“I can’t say enough wonderful things about The UPS Store in Bayside. Every single time I walk in, I’m greeted with a smile and treated with kindness, patience, and genuine professionalism. The staff consistently go above and beyond to make sure everything is handled perfectly, whether I’m shipping a package, printing documents, or asking questions.
It’s rare these days to find a business where the customer truly comes first, but this team does exactly that. They make every visit easy, stress-free, and pleasant. Their attention to detail, efficiency, and exceptional customer service keep me coming back time and time again.
If you’re looking for a UPS Store that truly cares about its customers, this is the one. They deserve every one of their five stars and much more. Thank you for always providing outstanding service you’ve earned a customer for life!”
“With no exaggeration, this is by far the best UPS location in the NY area. Best staff, clean facilities, extremely organized, short wait times, extremely efficient.”
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“Jon and his team are amazing! Truly, they’ve gone above and beyond. I am not the easiest customer, I’ll admit that. They’ve helped me in more ways than I realize. Jon has helped me resolve several mailing issues. I cannot thank this team enough!”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
“Without a doubt, the most friendly and helpful staff of any UPS store I've ever been in!! the team was not only helpful and knowledgeable, but they treated me with respect while also having some fun with the work! If I ever need to ship from the area again (I grew up in the area and was visiting family) I this will be my only stop. Thank you!!!”
“On this pass Wednesday I walked into this ups store and theses professionals work above and beyond. She looks like pink the singer . She was amazing . She was multitasking 3 things at once . Also acknowledges everyone that walks in the store . Her coworkers also amazing professionals even young gentleman that they were training was very polite . Thank you ups for hiring such great workers .”
“these guys are amazing! they took my gigantic box that contained an old imac, which got refused at a different location for being too big.
they scanned it immediately at 6:30 pm. i thought for sure it wouldn't do anything until the next morning. but it was already halfway there the next day.”
“I’ve always had a good experiences at this location, which is my go to since it’s walking distance. I only wish the notary was there in the morning instead of 12 noon, but I don’t know the workload or if service is limited in that aspect. Overall a good place!”
“I need to shout out and say that the UPS store in Bayside in the Baybridge Commons is over the top excellent Karan goes above and beyond to be helpful every time I’m in the store without him I don’t know what I would do when people do good work. I like to acknowledge it. I’m in my 70s and I find that very few people will do what he does for you looking forward to doing business with this UPS store for many many years”
8:30AM - 7PM
10 Bond St, Great Neck
Mailbox Centers
“Amazing customer service from Brian! He walked me through all of the options so that I knew the choices and our boxes arrived early with such great care and attention. The packing was great and everything arrived safely.”
8:30AM - 7:30PM
185 W 231st St, Bronx
Mailbox Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
8AM - 6:30PM
565 Plandome Rd, Manhasset
Mailbox Centers
“I've been using this UPS Store location for years, & the change in management has made a tremendous difference. Previous owner was unfriendly & made simple visits unpleasant. The new team is welcoming, friendly, professional & eager to help.”
“I had an absolutely amazing experience here, all thanks to Derek. My parents and I came in because we weren’t entirely sure how to return an Amazon package through UPS, and Derek went above and beyond in helping us. He was incredibly patient, calm, knowledgeable, and genuinely kind throughout the entire process. He took the time to explain everything clearly and made what could have been a confusing situation feel completely stress-free.
Outstanding customer service like this is rare, and it truly stood out. UPS is incredibly fortunate to have someone like Derek on their team. Without a doubt, this was the best customer service experience I’ve had at this store.”
“These folks are nice. I've had issues where I missed the FedEx deadline at work so I would go here to have it shipped without issue. I also had my passport renewed here as well last year.”
9AM - 7:30PM
248-25 Northern Blvd Ste 1-J, Little Neck
Mailbox Centers
“The staff here is amazing! They are so helpful. Whenever I come in for an Amazon return, they take care of me so fast and I am out of there in minutes. The other day one of the staff members was so patient with me with 8 returns that I made a mistake with. Instead of putting UPS drop off at this location, I put Whole Foods. He made the correction with all the returns, which took about 15 minutes. Through it all, he was patient and was so nice. I love this place!”
“Love this place . Great friendly customer service, everyone in the store is super helpful. i've used services such as printing for my wedding Decoration and sending money. very reliable and responsible place!”
8AM - 6:30PM
130 Shore Rd, Port Washington
Mailbox Centers
“Just want to give a Thank You! To the UPS store (especially Scott!) on Shore Rd. They’re always so patient and kind - I go in there at least 2x a week between business and personal - and there is never a time I’m in there that they aren’t friendly and fast - all while putting up with all of us and our crazy returns.”
8:30AM - 6:30PM
81 Pondfield Road, Bronxville
Mailbox Centers
“Kivvy was absolutely amazing. I had a great experience with her. Needed help in terms of mail forwarding and holding. Her response was very thoughtful, patience, kind. I'm not sure if I spelled her name correctly, however sounded like that spelling. Staff was great for me”
8AM - 6:30PM
1188 Willis Ave, Albertson
Mailbox Centers
“There’s nothing wrong with anyone here. They do their job and do it correctly. Not every store clerk has to ask you how your day was or what you had for breakfast. Entitled neighborhood to be clear.”
“I have been had my P.O. Box with them for a year now and my mail and packages are always delivered properly. The ladies at the counter are very pleasant as well.”
8:30AM - 6:30PM
923 Saw Mill River Road, Ardsley
Mailbox Centers
“They don’t deserve poor reviews. My experience has been good. In and out quickly. No nonsense service. It’s great to have convenience of dropping off returns”
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“We ordered 2 “Big Heads” for our son‘s wedding of his cats. Quality and speed of delivery were exceptional. They survived several hours on the dance floor, the after party and are now decorating their apartment.
Highly recommend “big heads”to add one to an occasion!”