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8:30AM - 6:30PM
81 Pondfield Road, Bronxville
Mailbox Centers
“I just had a lovely experience with Jake who was a tremendous help this morning.
He went out of his way to be patient and professional.
He's a great asset to your business.”
“With no exaggeration, this is by far the best UPS location in the NY area. Best staff, clean facilities, extremely organized, short wait times, extremely efficient.”
8:30AM - 6:30PM
1333A North Avenue, New Rochelle
Mailbox Centers
“We ordered 2 “Big Heads” for our son‘s wedding of his cats. Quality and speed of delivery were exceptional. They survived several hours on the dance floor, the after party and are now decorating their apartment.
Highly recommend “big heads”to add one to an occasion!”
8:30AM - 6:30PM
2196 3rd Avenue, New York
Mailbox Centers
“This is the best DHL in NYC. The most helpful. I had to return 3 times for 1 package that the person I sent the package to was having difficulty picking up. They were so patient and helpful. I am very grateful.”
“The staff are ALWAYS very helpful & professional & same staff, maybe senior staff, but regular for years! Not a fast turnover at all? Which suggests to me doing something right & always kind in greetings & pleasantries! Very much appreciated in these stressful times!”
8:30AM - 7:30PM
4867 Broadway, New York
Mailbox Centers
“Daniel at your Inwood location has done passport pics for both me and 9 month old and did an incredible job. Taking a passport pic of a baby is no small thing, and Daniel had us out of there in 10 mins and under. The result is that my 9 month old now has the best passport picture I’ve ever seen ?”
“Moving was so smooth! Joel, Jennifer and Alberto make moving experience so easy and fast! And more importantly great attitude and hard workers! Couldn’t be happier with my experience!!!”
8:30AM - 6:30PM
177A E Main St, New Rochelle
Mailbox Centers
“All of the service reps at this location are courteous, helpful, patient, and prompt. They are always helpful when I’m trying to return a package. They never lose their temper when I’m trying to find my QR code! 😂 I go to this location all the time for whatever I need. Thank you all!!!”
“I have always had a pleasant experience here. The staff is kind, helpful. The service has always been smooth, I really don't understand the negative reviews!”
8:30AM - 7PM
603 E Boston Post Rd, Mamaroneck
Mailbox Centers
“Without a doubt, the most friendly and helpful staff of any UPS store I've ever been in!! the team was not only helpful and knowledgeable, but they treated me with respect while also having some fun with the work! If I ever need to ship from the area again (I grew up in the area and was visiting family) I this will be my only stop. Thank you!!!”
“Jose was wonderful and really helped us out in a pinch. I had to get documents notarized on short notice and Jose quickly walked me through the process, processed everything, signed, and had us on our way. Quick, efficient, and very friendly.
This UPS location is always good for returns and shipping, but they really shone with how easily this process went!”
“On this pass Wednesday I walked into this ups store and theses professionals work above and beyond. She looks like pink the singer . She was amazing . She was multitasking 3 things at once . Also acknowledges everyone that walks in the store . Her coworkers also amazing professionals even young gentleman that they were training was very polite . Thank you ups for hiring such great workers .”
8:30AM - 7:30PM
650 E Palisade Ave Ste 2, Englewood Cliffs
Mailbox Centers
“I had a great experience at this UPS location. Every staff member I interacted with was kind, patient, and genuinely helpful. They took the time to answer my questions and made sure everything was handled smoothly, even during a busy time. It’s clear they care about providing good service and making the process easy for customers. Really appreciate the positive attitude and professionalism—definitely one of the better experiences I’ve had shipping packages.”
“I’ve always had a good experiences at this location, which is my go to since it’s walking distance. I only wish the notary was there in the morning instead of 12 noon, but I don’t know the workload or if service is limited in that aspect. Overall a good place!”
8:30AM - 6:30PM
24 West Railroad Avenue, Tenafly
Mailbox Centers
“I’ve never lost a receipt in the past and needed it for work. I know some people have it reprinted all the time at stores, but wow, what a relief. Such a friendly and patient staff who actually addresses each customer with care!”
“Our experience in this store has always been positive; perhaps some of the bad reviews may be from customers who happen to be here at the same time with a lot of other customers resulting in longer lines / wait times. We needed to ship a large box to Canada. We were the only customers when we first walked in about 2 days ago and the staff member who assisted us was very helpful in itemizing the contents of the box for Customs Declaration (Government requirement, so unless you want your box opened / inspected by Customs, the contents of the box has to be accurately itemized). Shortly thereafter, about 10 more customers arrived within minutes of each other resulting in a seemingly long queue even with 2 other staff members serving other customers; 1 woman in line seemed to be in a hurry, and I get it that we all prefer not to wait, but sometimes it’s unavoidable.”
“I've been receiving packages at this location for a few years now. Never had a problem. Joshua and the team provide excellent and efficient service. Highly recommended!”
8:30AM - 7:30PM
185 W 231st St, Bronx
Mailbox Centers
“This store has amazing customer service! We needed to ship the contents of my daughter’s 1-bedroom apartment cross country and Bryan was helpful on the phone before I arrived —suggesting the best times to come and to ask for him when I got there. He really put me at ease. He was so very helpful when I arrived, and took great care in the processing of 27 boxes. He also brought me a chair and I plugged in my phone when it died. I highly recommend this location for shipping…Bryan and his team were so professional and kind. Side note: I learned the hard way that it doesn’t make sense to use the UPS at the Staples Store for a serious shipping project.”
8AM - 6:30PM
565 Plandome Rd, Manhasset
Mailbox Centers
“I've been using this UPS Store location for years, & the change in management has made a tremendous difference. Previous owner was unfriendly & made simple visits unpleasant. The new team is welcoming, friendly, professional & eager to help.”
“I had an absolutely amazing experience here, all thanks to Derek. My parents and I came in because we weren’t entirely sure how to return an Amazon package through UPS, and Derek went above and beyond in helping us. He was incredibly patient, calm, knowledgeable, and genuinely kind throughout the entire process. He took the time to explain everything clearly and made what could have been a confusing situation feel completely stress-free.
Outstanding customer service like this is rare, and it truly stood out. UPS is incredibly fortunate to have someone like Derek on their team. Without a doubt, this was the best customer service experience I’ve had at this store.”
8:30AM - 8PM
42 Tiemann Pl, New York
Mailbox Centers
“I love my local ups store. Everyone is very helpful and professional. And I’ve never had a bad experience there after patronizing this store for years. This is unusual in NYC. What are great and helpful business resource that I gladly recommend to everyone.”
“Love this place . Great friendly customer service, everyone in the store is super helpful. i've used services such as printing for my wedding Decoration and sending money. very reliable and responsible place!”
8:30AM - 6:30PM
246 B Livingston Street, Northvale
Mailbox Centers
“I’m confused by the bad reviews. I go there all the time, have for years now, and everyone is always kind, not just to me, but to every other customer while I have been there. Even when I have made mistakes with my Amazon returns, they have always been gracious about explaining things to me. Every UPS store I have ever been to charges for packing something for you if it’s not “no box no label.” The woman who works there helped me with color prints for my classroom, and when they didn’t come out right because I had sent them in the wrong format, she happily reprinted them free of charge. Maybe the poor reviews are from people who don’t like that the workers wear masks? Or they don’t like ever being told no, even if it’s done politely? Or there’s another reason, which I suspect but won’t post here? Whatever your issue, I simply don’t believe that these nice people were rude like some of the stories here say.”
“It’s very important extremely likely number 10. They’re very good store efficient professional, friendly. And location is very convenient. What else I could say besides they’re doing everything correct.”
8AM - 6:30PM
130 Shore Rd, Port Washington
Mailbox Centers
“Just want to give a Thank You! To the UPS store (especially Scott!) on Shore Rd. They’re always so patient and kind - I go in there at least 2x a week between business and personal - and there is never a time I’m in there that they aren’t friendly and fast - all while putting up with all of us and our crazy returns.”
9AM - 6:30PM
463 Livingston St, Norwood
Mailbox Centers
“I was surprised to see mostly negative reviews, as my experience with their services has been positive. I've sent international packages through them, and the pricing has always been reasonable. The owner has consistently been efficient in preparing shipments, including packaging and boxing, making the entire process fast and seamless. My packages have also arrived on time without any issues.
I noticed that Korean appears to be his primary language, so I wonder if language barriers may have contributed to some reviewers perceiving him as unfriendly or even rude. Aside from that, I've found the overall quality of service to be reliable and satisfactory, and I would recommend them based on my experiences.”
“I visited the UPS store #6510 on April 7, 2026. I was served by Saiful Islam and another tall and skinny guy, can’t remember his name. Both of them were friendly, courteous and had sense of customers service. It was a real pleasure to do business with them. I felt appreciated and welcomed. I will highly recommend the store to my family, friends and colleagues.”
8:30AM - 7PM
551 W 181st St, New York
Mailbox Centers
“Holy cow! A UPS store with no line! No waiting! In and out! And the fellow who helped me did so while on the phone with a customer! PLUS he gave me a receipt! What an experience. Much appreciated! ♿️”
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“Kivvy was absolutely amazing. I had a great experience with her. Needed help in terms of mail forwarding and holding. Her response was very thoughtful, patience, kind. I'm not sure if I spelled her name correctly, however sounded like that spelling. Staff was great for me”