U-Haul Moving & Storage of New Rochelle offers a wide range of moving solutions, including truck rentals, trailers, cargo vans, pickup trucks, portable U-Box containers, and self-storage options. Customers can easily reserve rentals through the app, though in-person service is highly appreciated. The staff and manager are attentive, helpful, and ensure a smooth experience, with rentals arriving clean and smelling nice. The facility is consistently very clean, and the storage units are well-maintained, providing a safe and organized environment for storage needs. Customers have praised the top-tier customer service and the helpful support provided during moves. The location also features a very clean and pleasant bathroom, which stands out among public facilities. Some minor issues noted include storage unit doors passing through very hot areas, causing discomfort, and occasional inconveniences like water in vehicle door handles upon pickup. Overall, U-Haul at New Rochelle is regarded as one of the best-run facilities, offering reliable service and a positive experience for both local and long-distance moves.
The guy behind the counter, Matthew is great. He was multi tasking on a busy Sunday and still found the time to help me bring boxes to my car. Give that kid a raise. Exceptional customer service to not only me but the whole the customers.
July 2026
Great experience In this u-hall store. took a 20' box truck. everything went smoothly. no additional payments were taken, I am very satisfied
