Apple Bank, a well-established financial institution in New York, has been providing consumer and small business banking services since 1863. With $16.1 billion in assets and 84 branches across New York and New Jersey, Apple Bank is the second-largest state-chartered savings bank in New York State. Customers praise the bank's excellent customer service, with employees like Mei Li, Andrea Donaldson Gaynor, and Isaiah Lessane receiving high praise for their expertise, efficiency, and personalized attention. The Grand Central (E. 42nd Street) branch, in particular, is noted for its convenient location and the exceptional service provided by its staff. Overall, Apple Bank is known for its long-standing history, extensive branch network, and commitment to delivering a positive banking experience for its customers. The bank's dedicated team of professionals ensures that clients receive the support and assistance they need, whether managing their personal finances or running a small business.
Big, big thank you to Andrea Donaldson-Gaynor. She is extremely professional, knowledgeable and helpful. Highly recommend to use this bank!
November 2025
I wanted to thank to thank Andrea Donaldson for helping me resolve an issue that I was having with my debit card. she honorable, caring,, knowledgeable and persistent in doing great work for the bank and her clients. She knows her craft well and enthusiastically shares her expertise
November 2025
I went to the 42nd street Branch because I was having an issue with a payment on my account. The staff was really nice and professional especially Ms Donaldson who assisted me and help me resolve my issue.
