Great experience with Bank of America 1st Ave this morning! I asked them to do something rather complicated with my account but Christian helped me SO much and didn’t turn me away. He went above and beyond. Great customer service!
February 2024
I'll give it a 0 if that's an option. This is the worst service experience I've ever had in any bank globally. Tellers are not trying to help but being arrogant as if they are doing me a favor. This branch needs some serious client service training if the BOA management really cares.
September 2023
Didn’t feel welcomed at all when I asked if the promotion of opening checking account was still on. The lady in the front said no then look away.