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October 2023 by Dilem Sargın
The employees are not understanding at all and do not help.
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August 2023 by Alex Ramón
Bad service
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July 2023 by Stanley
Amazon Lockers are in here and you can't even get in. I'm a Chase customer and the door won't unlock with my debit card...
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November 2022 by Mr. Zero
Really bad customer service, I asked a teller if she could activate my card. Why have a branch when they are useless? Just put a phone number on a billboard and call it a day.
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November 2022 by Sara Y.
Bank teller is very helpful. friendly for all the questions, at the bank, envelopes and Pens are available. It's right next to the Subway station, (1) Christoher st and Starbucks.
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November 2022 by Maryanne Kuzniar
poor customer service from banker. Teller went above and beyond to apologize for his do nothing colleague.
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July 2022 by Benjamin Smith
good service
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November 2021 by Drago Musevini
This branch of Chase is located in a particularly dingy area of Broadway where homeless people roam the streets begging for spare change. I went here on a Sunday so there was no staff to interact with. Other people are complaining there was no parking here. What do you expect it's Manhattan. The ATM area is surprisingly huge for a Chase but as you can tell from the pictures relatively clean. While there is no handicapped parking there is handicapped access for people with disabilities. The place is well heated as well.
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September 2021 by Ms. Ihar Tsikhaniuk (Igor)
the intersection of streets does not allow parking near the bank, which is a lot of inconvenience for visitors. There is no parking space.
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September 2021 by Ms. Emily A. Getty
the intersection of streets does not allow parking near the bank, which is a lot of inconvenience for visitors. There is no parking space.
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July 2021 by Michael B.
Really terrible and rude customer service. Will never be coming back to this branch. Avoid at all costs.
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June 2021 by Lauren La Melle
The teller tried to be helpful. The supervisor was rude.
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March 2020 by F V
They never pick up the phone, I literally called 6 times over 5 minutes and no one answered.. terrible way to do business.
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January 2020 by Jackson M.
Needed some cash to buy shoes from a friend and forgot to bring my money and I seen from a block away that there was this chase bank so I head over inside and first thing they have several atms for me to use upfront which was pretty convenient for me and I like how this place is near the subway easy access to cash if I need.
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October 2019 by Marianne O.
Today it only took 12 minutes for a simple cash deposit .. I didn't come here to spend my entire lunch break with you. This location is absolutely disgusting it hasn't been painted in probably 10 years and there are stains all over the wall. Adorned with scattered lollipop wrappers everywhere. I am scared to touch the Purel dispenser.