Terrible and extremely rude customer serive. Especially the old lady teller will ruin your day.Becacue of the business, I've been visited so many Chase branches in Manhattan. This branch is the WORST!
September 2023
Chase upgraded my account and started charging me monthly. I came to this branch to switch it back. They want you to wait for forever to change your account back.What is worse is employees on the floor have unbelievable attitude. It feels like they are doing you a huge favor by doing their job.
May 2023
WARNING: Staff at this bank will not help with:- Bank Checks- Banking Forms- Financial Legal Documents- Notary Public- Credit Cards- Printing StatementsIf you are elderly or don’t have access to online, this bank will not help you.