Chase Bank offers a range of banking services including checking, savings, and mobile banking. Customers appreciate the friendly and knowledgeable staff at this branch, who are patient, kind, and helpful. Many reviews highlight the excellent service from employees who take their time to explain options, set up accounts, and assist with transactions. The branch maintains a good supply of large bills and handles foreign currency transactions quickly and without fees. Customers feel confident in the service provided, although sometimes lines can be long. Overall, the branch provides a pleasant banking experience with staff that are smart, friendly, and efficient in helping customers meet their banking needs.
I’ve been banking at this location for 40+ years. I haven always found only friendliness, caring & very helpful personnel. 5-Star**
August 2025
My account was transfer from First Republic where they had incredible customer service. I miss that. This Chase location at York and 79th St is totally lacking in Customer Service.
June 2025
Edili Madera at the Chase branch in Yorkville is a GEM of a professional! So very Helpful, professional, courteous and I came in frazzled & stressed today! She is an asset to the long standing team in the community! Thank you Edili!
