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June 2022
Customer service is forced and fake plus non-helpful. They receive their money and want to take their time on everything. Their time is double the time compared to USAA and Chase. Multiple numbers to call as you are bounced around to get a question and still end up with no answers.
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September 2018
I like this branch. They are all very helpful and treat you very professionally. I was offered a HELOC at this branch and the process was long but they helped me through out. I'm Happy with the results. I would def recommend this branch.
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April 2017
Basically I forgot to inform my local bank on my travel so I can use my card here and apparently they do not have access with non-local issue card. A citi officer with the name of Desmond Cates made an unusual request to just contact my local bank to have me inform them and unlock my card. Thanks man!