October 2025
It's getting worse! no one answers phone in this branch.
August 2025
Poor service with much more extra requirements than instructions posted on official webpages. And feel everyone is reluctant to serve you.
May 2024
The worst customer service ever. I came to setup a direct deposit from my business account. The lady there told me that she’s busy and told me to email her. I emailed her 2 weeks ago but never get any response. What happened to Citibank. I am a 30 years customer and can’t even set up something.