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April 2024 by Rafi
Dr. Douglas is very good, promptly identifying the potential cause of Leo's diarrhea and prescribing the necessary medications. Previously, I visited Heart of Chelsea, where they insisted on extensive testing while Leo continued to suffer. I wish more veterinarians prioritized their patients' well-being over unnecessary testing that only increases costs.Edit : No callbacks from doctor for follow ups treatment and care
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January 2024 by Morel Records
Absolutely the worst experience, very incompetent irresponsible and rude dr! Prone to scamming people and overcharging and making a fuss, especially with inexperienced dog owners (perfect target). The whole neighborhood hates the place, (and there is a lot of dogs in battery park) the only people that go there are the people who come there the first time. !!!!!!!!!!!
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January 2024 by Peter Treacy
They’re the best!
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December 2023 by Sara G
Fantastic experience
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November 2023 by Kiki Eden
Very professional I’ve been going there for over 15 years
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September 2023 by Michelle Kaufman
I can not glow more about this practice. My dog has been coming here since he was a baby and he loves going to the vet. Today they took my furbaby in for an emergency appointment and took the best care of him. You can not go wrong with any of the vets in the practice. They are all caring and smart doctors. The staff is wonderful and friendly. Thank you for taking the time to answer all of my questions, my dog and I are very grateful.
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July 2023 by CIM
Dr. McLaughlin is possibly the worst vet in Manhattan. She should lose her license for gross neglect and / or incompetence. She treated my dog for over a year and not only misdiagnosed her 3 times (I later brought her to Dr. Chen who diagnosed her correctly) but also completely scammed me during an emergency. My dog swallowed something and we called the vet to ask if Dr. McLaughlin / the practice could remove the object, should there be one, either by surgery or via endoscopy - she said she should be able to. We took her to the vet for xrays and Dr. McLaughlin comes back with a $600+ bill and tells me she does not have the tools / facility to conduct the procedure and is also not certified to perform them. On top of being incapable, she scammed me for copious amounts of vet fees. Truly scum of the earth.
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July 2023 by McKaela Rothschild
There are no words that could judiciously describe the gratitude I have for the doctors and techs here. This review is long overdue — almost 2 years ago, we received the most unfortunate news a fur mom/dad could get, that our Charlie Brown could not be cured and his poor prognosis would deem him medically considerable for euthanasia. BPV was our regular vet (we used to live in the area), and upon receiving that news from an emergency vet, we brought our 15 year old Yorkie here to our trusty PCV (primary care vet), Dr. McLaughlin. It isn’t that we found a medical professional who didn’t recommend euthanasia, in fact, it was probably the best choice. But it was the fact they treated our urgency and desperation to keep Charlie Brown with us with sensitivity, professionalism, and providing us all of the possible medical options available in order for us to make the best possible decision for our dog. The entire staff supported our decision and we worked closely with them for an entire year with holistic and palliative care so that we could hear Charlie bark at things, run around, and of course, pee on our floor when we didn’t give him pizza. I know that I would not receive this level of care anywhere else. Needless to say, it is because of Dr. McLaughlin, Dr. Berk, and the entire staff that Charlie Brown lived a happy and fulfilling year after his initial recommendation for euthanasia. Eventually, when the time did come, our predicament was handled with generosity, tenderness, and with the utmost sincerity. I don’t know how else to give back to this place, but I hope a good review will encourage everyone to trust your fur babies here. Unfortunately for us, we did move a bit too far away to consider BPV our primary care vet, but I hope other people will. Thank you so much again everyone @ BPV for being our loving vet. We are grateful to you.
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May 2023 by S H
Long overdue review- been going here for several years and my dog always seems to come home sick with something else and worse after a visit here. . It’s not ok. It’s definitely gone down hill and not sanitary. They don’t wipe down anything in the exam room in between visits. . They always make you wait like 20+ min. I’ve been going here cause it’s local to the neighborhood, but it’s really not good. I’ll need to find a new place I can trust with the care and well being of my dog.
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March 2023 by bjoern kils
Friendly, welcoming, caring staff, professional service, great communication, clean office and exam rooms. Excellent all around!
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February 2023 by Jaime
Dr. Berk is amazing! All of the techs and support staff are great too!
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February 2023 by Nicole Struensee
Dr Chen was very thorough and caring called us twice to discuss bloodwork results. The front desk did not schedule one of the procedures that needed to be done and we had to take our cat back the same day. That is why 4 stars versus 5
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February 2023 by Craig and Judy Bitman
Always great service. Pricey but excellent. They take good care of our golden retriever.
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December 2022 by Tara Paone
Everyone at Battery Park Vet Hospital is so friendly and kind! Luc was well cared for! Thank you all!
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December 2022 by Daniel
Unprofessional clinic with poorly trained staff, as someone who comes from a family of physicians, I would caution any pet owners from bringing their beloved pets here.I brought my pet here to get treated because she was having difficulty breathing. The doctor took her to get xrayed only to tell me after that he doesn’t know how to interpret the xray but there is “clearly a lot of white stuff” on the picture. On top of that he tried to give her a completely medically unnecessary sedative, likely to add another $100 to the bill total.The real cherry on top, is that they initially sent me what appeared to be the xrays for the wrong dog. These were same xrays I sent to the emergency room hospital where I took my dog right after this visit. It caused a lot of confusion for the emergency room doctors. Turns out the xrays were correct but mislabeled with the wrong dog’s name.The only redeeming part of this whole affair was that the clinic was able to resolve the situation quickly. But nonetheless, this misnaming of vital medical documents caused a lot of unnecessary confusion for an emergency situation.
