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April 2024
Unfortunately all the bad reviews here are very accurate. Extremely rude staff who clearly show you that they rather not be there talking to you.Charged me $300 for one day rental of a Tesla and when I showed up they offered a civic with no attempt to make it right.Avoid this place.
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March 2024
Very bad experience. We smelled smoke in the car. The CarPlay did not work at all and we had to hold the phone all the time when driving. Afterwards, they told us we did not order CarPlay so it was not working.
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March 2024
I had a great experience with this Hertz. Rhonda, the woman who helped us, was very friendly and went above and beyond to make the experience simple and easy for us. The car was clean and the return process was easy. I will definitely be back next time I’m in NYC