Car Rental in New York, NY

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“I would like to personally thank the manager and the staffs. I got into a car accident and had to rent a car at this location. When I was going through this headache, the team helped me through the process of dealing with the insurance company and got me a car that was comfortable for my wife and 3 children. Thank you and God bless you.”

4.2 Good82 Reviews

“Aamcar is really THE BEST neighborhood car rental business ever. We've been using them forever, but I'm finally writing a review. Friendly and convenient, good mid-week prices. You can drop off til 10pm on the same day to save yourself street parking. And best of all, I accidentally left my EZ pass on the dash of a recent rental and Charlie delivered it to me on his way home from work. How good is that? THANKS GUYS!!”

4.1 Good93 Reviews

“I cannot recommend RealCar enough for anyone seeking a top-tier car rental service in NYC. From start to finish, their attention to detail and commitment to providing a seamless experience were truly outstanding.The fleet of luxury cars they offer is impressive, ensuring there's something for every taste and occasion. The vehicle I rented was immaculately maintained, offering both style and performance that exceeded my expectations.The staff at RealCar were incredibly professional, knowledgeable, and accommodating. They guided me through the rental process with ease, answering all my queries and making sure I felt completely confident behind the wheel.Moreover, the convenience they offer is unparalleled. The pick-up and drop-off process were smooth and efficient, saving me valuable time and hassle.”

5 Superb30 Reviews

“Nice and friendly staff, the whole process was easy and fast. Unfortunately, the automatic brake was explained, but not how the EZ pass is working. Also, the toll pricing was not very transparent, but this could be a website issue and there were no bad surprises.We had a Chevrolet Equinox in good condition, the cleanliness of the windshield and the dashboard could have been a bit better. Overall, it was a good experience and I can recommend this rental station.”

4.2 Good56 Reviews

“Renting a car here from Mrs.Jones was so easy she literally helped you with everything. She was so patient and kind. I knew it was gonna be a good transaction right when I walked in the doors everyone was so friendly and nice. It was my first time renting a van in New York City I would definitely rent here again the manager Ngoc Nguyeneven followed up and asked me how my experience was. All I can say is this was a great place to rent from easy and I will definitely do it again with the same team. I didn’t make it in time for the survey. That’s why I wanted to follow up with this review and give them a five ⭐️⭐️⭐️⭐️⭐️because that’s what they deserve. Thank you guys so much for making my experience in New York so comfortable I always love coming here to visit this beautiful city! Thank you, MRS.Jones & Ngoc Nguyen!!! You guys rock!!!!”

4.2 Good51 Reviews

“Everything was excellent. I do not think you could improve. I am so glad that I chose your car service. I have used the AFG Luxor Limo service numerous times in the past and will continue into the future. Thank you very much.”

4.1 Good57 Reviews

“Yvonne is a credit to the company - this woman is amazing! Watching her deal with a difficult customer with a couple of people waiting I was in awe at her ability to stay calm, friendly and personable. When it was my turn she went above and beyond to ensure we were well informed about the process and explained everything thoroughly as were from overseas.”

4.3 Superb39 Reviews

“Had a great experience renting from this branch. I was in a bit of a bind but Kevin made sure I was well taken care ofHe exemplifies what good customer service should be.Cannot say enough positive things here.Aside from the actual rental process (seamless) the office is clean, well taken care of, and everyone there seemed extremely nice.”

4 Good41 Reviews

“Our family has returned home from a trip to New York. Looking back now, in terms of arranging the rental car for this trip, I consider myself extremely lucky to have chosen your store to rent a car. Your superb business, patient introduction about car rental procedures, friendly answers to every question I had, and guidance on how to install my EZ-pass transponder relieved my worries and gave me a wonderful experience. George, I would like to express my sincere thanks to you. I will definitely do a rental car with Enterprise next time and recommend it to my friends.”

3.6 Good91 Reviews

“Love this place the only downfall is it closes early on Saturday and it's not open on Sundays otherwise it's a 5 Star with communication and making you feel comfortable and this location makes you feel like a valued customer great customer service I have not had a problem with renting from this location”

3.6 Good72 Reviews

“I think this place is great. I have used Enterprise for all my car rentals for the past few years and each time the car is ready for me within a few minutes, car is clean. The tank is not always full so that can be annoying but not too terrible to deal with. The people are pleasant and easy to deal with. My "go to" place for car rentals.”

3.9 Good27 Reviews

“We suddenly needed a car and they were able to get one ready for us quickly without any hassle and every step was easy. The woman who helped us was kind and friendly and wished us well on our trip. The car was in pretty great condition and pretty clean, too. It was a generally pleasant car rental experience.”

3.8 Good31 Reviews

“Josh, Kobie and all team were great! Definitely my best experience to rent a car ever! In Europe I can only dream of such a simple and helpfully car rental. I’ll be back in my next trip to NYC!”

4.3 Superb16 Reviews

“1 of 2 party bus's that I've been on and I went into it with low expectations and went home happy! It's fun, it's classy and it's on a bus - best DD I've ever had.”

4.5 Superb12 Reviews

“I had a great experience with this AVIS. I had never rented a car in the city before so I was quite apprehensive – but the staff was so nice and helpful it totally alleviated my anxieties. Both times I was there (for pickup and drop off), the staff totally made my day and were just so fun and funny. Wish I had gotten their names so I could shout them out properly! They were also flexible with an early return and helpful with all of my questions. I would definitely come back next time I need to rent a car!”

3.7 Good32 Reviews

“Had a great experience with AlamoIf I could give more stars I would give definitelyOffice is located in the parking lotIt was not hard for me finding locationAs a tourist, I was bit worried about process. However, staff was awesome and car rental explanation was clear enough to understandCar I received ran only 1700 milesBoth interior and exterior was fully cleanedI could feel that cars are well managed by staff membersTrip with Alamo SUV was comfortable and satisfactoryI will choose and recommend for my friends Alamo if travel somewhere in the future”

3.9 Good19 Reviews

“I used this branch for one day rental on Nov 1 for a mid size SUV. I pre-ordered online. Everything was smooth including readiness of the car after I came to pick it up. Not sure about those bad reviews here, but my experience was pretty good and I would come back here.”

3.6 Good27 Reviews

“This has to be the best car service I have ever used, I went to New York for a month and the process of booking the car to returning it was truly carefree, on top of the amazing customer service the car was beautiful, it was spotless, I felt like I was driving a new car off of the lot. I couldn’t recommend this company more!”

5 Superb4 Reviews

“40th street location is open. Friendly service. Free upgrade. Waited 30 minutes for the car but got 15% off for the wait. Would have rather not waited. There was only a 1/4 tank. Regardless, would use them again.”

3.4 Good25 Reviews

“So glad I found Excellent Lease in NYC. If you're looking to lease a new car this is a place for you! They are always working on finding their clients the best deals around, regardless of the make or model. Give them a call and see what he can do.”

4.8 Superb4 Reviews

“I had a great experience renting from 48th and 11av. In manhattan. The staff at the location were really friendly and completely took care of me. I highly recommend going there. Dee was even able to upgrade me for a minimal charge. The car drove great! I'll be back.”

3.7 Good9 Reviews

“I rent from them almost one month. the staff are friendly and nice. no one will push u Upgrade Or let u buy other product. its wonderful do the business with them.”

4 Good4 Reviews

“Did two rentals here. Very friendly staffs and easy to pickup and drop off. Cars were clean and no problem identified during a few days on the road. It will be great if they can extend the drop off time to the evening …. :). Will surely recommend to friends if they need to rent a car close to Ktown here…”

3.1 Average116 Reviews

“Huge shout out to manager Zhanice and her receptionist Shelly! Incredibly patient, kind, and preserving despite the incoming weather cancelling many flights for those coming out of the New York City area. The storms killed most flights until Tuesday, and it was Sunday for my family and I. For some reason, our reservation at Alamo hadn't gone through when we arrived at the building (probably due to booking it via a third party and the extremely rapid stream of people grabbing rentals). There were no other cars left on account of those unexpected circumstances - at least initially, and within our range. We were feeling the pressure, we needed to get home that day. Instead of immediately turning us away, Zhanice called a nearby Enterprise and secured a vehicle in our name that would have been ready in a couple hours. And while we were already starting to resign ourselves to waiting, she was thoroughly scouting her inventory, taking the time out for us and another family, before uncovering a few more vehicles that had been previously partially obscured atop a lift. We were able to get hooked up with a roomy SUV at a nice discount, and are now on our way home without any worry! We want to thank Zhanice for going the extra mile despite the stressful circumstances, you rock and we sincerely appreciate your efforts!!”

3.3 Good12 Reviews

“Ask for Nandi, she is AWESOME!I always dread going any car rental cuz I have never, ever, ever had good customer service. I always felt like it’s the dmv, BUT not at this location.She was polite, helpful, and kind. Same with security guard there. Also Richard, the person you return car to, was friendly as well when I dropped it off. I even offered him a slice of pizza, haha.I accidentally came across this location when LIC Avis canceled on me last min, literally 30 mins before my pickup.Even though there is 10 other Avis closer of me, I will only go this location going forward, even though it’s 45 mins away from me.Kindness pays, Nandi & Richard. Thx!”

3.1 Average76 Reviews

“I appreciated the effort put into maintaining their cars. The vehicle I rented was clean and well-maintained, which added to my driving comfort and overall experience. I felt confident in the reliability of their vehicles.”

5 Superb1 Reviews

“Great location, right across from the WTC. Got a great Acura Full Size that brought me to DC.The Service was just amazing, nicest people, amazing way to start a Sunday. So friendly, so helpful, I felt like I was family here. Really, could not recommend this location more. Thank you Hertz!”

3 Average23 Reviews

“Never had any problems or issues at this location. Tashanta and Tousaint are two of the most professional, reliable, friendly, pleasant and proactive service people I've ever met. I've worked in customer service my whole life and I can attest to their professionalism. Please remember to respect and be patient with these agents as they do their jobs navigating the intricate rental process to get you a nice car.”

3 Average36 Reviews

“I've been an Avis customer for decades. It has been my go-to rental service because they always provided good customer service when things didn't go as planned.... and I still say the same thing today, 031124....hope Avis add more Caddy SUVs to Manh locations.”

3 Average70 Reviews

“I rent cars here very often and the hrs are very convenient and it saves me from having to go to the airport and rent a car. I just wished they picked up the phone when you have issues you're trying to address ?”

2.9 Average50 Reviews

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