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March 2024 by Jingyi Huang
Tried to return an online order in store. They can't process my return in store because I initiated the return process online already. John is so accommodating. He helped me packed my return and mailed back to the warehouse. He even took time to text me the status after UPS picked up the return.
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January 2024 by A. D.
Big Lacoste fan, love the store. Caught them after a busy shopping season but I hope they stock up on more sizes. Shouts to Mikai, Tony, and the lady with the dyed hair - didn't catch her name but they all were on point and a great help.
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January 2024 by Lilly Blas
They had a great end of season sale.
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December 2023 by Jesse Hill
Won’t let me return a gift past 30 days of purchase. Will not let you get online credit (store credit only). Awful policy for an awful store.
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December 2023 by Shakhida Karimova
I really enjoyed to buy the beautiful presents for my family. Everybody was very kind and friendly, everything was excellent. We wanted to buy one gift, but with your consultants help we bought many other cool presents. Thank you so much.
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December 2023 by Kabil Muharem
One of my favourite brands.I just love wearing their stuff,they are so quality and long lasting.Shoes and sneakers, not a fan,but polos, hoodies, t-shirts...oh yeah, that's top quality!The store is big, and clean,and offers a lot, and staff isvery friendly and helpful.
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October 2023 by Arantxa G.
Ready to buy stuff, but I had a very bad in-store experience.They have limited staffs and everyone seemed so busy and have no time for you. Only one lady took the time for checking on us and help us with clothing. But then we went to shoes and the guy went o search for a size, and 15 minutes later, and only after hunting him down and asking what happened he said theg did not have the size. So were they planning to have us waste our time longer?When we payed for the clothes, the manager Alberto was very dismisive of our bad experience and did not even apologize. We asked if there was gonna be any changes so other customers do not experience the same and he just ignored us (we are right in front of him) and he just continued to scan the products. At some point he just stood there and stared blankly and asked “so do you still want this stuff?”. Almost like should he be wasting his time finishing the purchase and bagging it? Or are we not worth it as customers? Very unprofessional and not what I expect from leadership in Lacoste.I saw later that while being understaffed, they have one or two staffs on security to make sure people dont steal. Maybe they should get a security staff then??We left the store disappointed to say the least.
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October 2023 by Skand Goel
Had a very bad experience with the manager. Apparently the store is a museum and we aren’t allowed to touch anything - and at least museums have signs telling us not to do so. Rude comebacks from him were the cherry on top.
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October 2023 by Alix Adria
Nice store. Very friendly. Brian helped us very good. Amazing service!
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October 2023 by saumya bourai
The manager snapped at me for touching a t-shirt on the shelf! Keep it up, Lacoste!
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September 2023 by Faris Al-Torki
Anything of tennis cloth you will find here ????
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July 2023 by Muhammad Selvaraj
Rude customer service. One of the girls had a bad attitude when I asked about the promotions. Couldn’t even finish my sentence. Never going there again
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July 2023 by Jason Pierce
Great staff. Found everything I needed. I love the clothing here.
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May 2023 by Martha C
Aura provided a great service! She is nice and very good doing her job.
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April 2023 by S Brown
Nice location, friendly staff