loanDepot
Mortgage LendersHours:
3 Columbus Cir 15th, Fl Suite 1620, New York NY 10019 Hours
About loanDepot
loanDepot is a mortgage company that has received positive reviews from its customers. According to the feedback, the company's representatives, such as David A Rodriguez, Michaela Abiuso, and Lance Tarhan, have been praised for their exceptional customer service and expertise. Customers have highlighted the representatives' ability to break down the mortgage process in a way that is easy to understand, particularly for first-time homebuyers. They have been described as encouraging, friendly, and trustworthy, with a genuine concern for the customer's best interests. The website portal and efficient systems of loanDepot have also been commended for helping customers stay organized and on top of the process. Customers have appreciated the representatives' proactive approach, clear communication, and willingness to go above and beyond to ensure a smooth and successful home buying or refinancing experience. One customer even noted that their representative, Lance Tarhan, "saved the day" by stepping in and securing a new commitment letter from a different bank in a short timeframe, allowing the customer to complete their purchase. Overall, the reviews suggest that loanDepot provides a personalized and professional experience, with knowledgeable and dedicated representatives who are committed to helping their customers navigate the mortgage process with confidence and success.
Most Recent Reviews
May 2023
I had a great experience closing on my loan with Lance! He was responsive and helped explain every step along the way.
January 2023
Lance Tarhan at Loan Depot was AMAZING. Super knowledgeable, thorough, honest, clear and helpful! He helped navigate a totally new world for me, and closed in less then a month!
February 2022
Jenny Zheng has excellent customer service skills with very strong financial background. She understand what I need. She knows what she wants from me to apply for my loans. The processing of my application is very smooth and efficiency. Thank you for her hard working. I will come back if I am going to buy my second house.
More Comments(47)
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