Robison from the 8th avenue location in NYC is beyond rude. The sales person was not pleasant either. I went in for an exchange and Robison treated me very bad, condescending, terrible customer service. I just wanted to leave . It ruined my experience for the products I enjoy. Do not go to that location. Go to grand central-... read full comment
February 2022
This review has nothing to do with the products. I love their products, but I ordered some stuff online and they never came and from customer service they keep saying there is an issue at their warehouse and that's the only response I'm getting. Very sad I'm still waiting for my package
September 2021
One of my favorite brands! I don't know why all the bad reviews for their staff, they were very friendly with me and super helpful. I got a free facial cleanser and a lot of free samples for skincare!