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February 2023 by Danielle H
Roy at the 3rd Ave. location in New York was great! He was super helpful with assisting me in making a decision and showing me all the capabilities of what the Lovesac I was purchasing could do! I’m super excited to receive my couch today, which seems to be only a 2 day turnaround time (most likely because of my location and the product I ended up selecting) and I can’t wait to show it off to all my friends and family!
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January 2023 by Diane Wilson
As usual, my experience was awesome. Bought more items even after that meeting in store. Love the Lovesac products!!
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January 2023 by David Benavides
One of the best shopping experiences I’ve had. Raul is incredible at listening and understand your needs to offer his recommendations. He is never pushy when showing you the add-ons or upgrades available. He knows the purchase is large, so he’s also patient you shop around and decide which sofa is for you.When we returned to purchase our sofa, he welcomed us to the store as old friends. The sale was easy, he made the experience so great we upgraded to the StealthTech without him mentioning it. The next morning we got our sofa map and detail on building the sofa.5 stars and I will be referring everyone to the shop and to see Raul.
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January 2023 by Michael Lois
Roy was a rockstar! Extremely helpful and knowledgeable !
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December 2022 by Eveline Dauphin
I really love my new beautiful Lovesac! I had a great experience with Raul, one of the upper east side team members! He was very patient and helpful and I would recommend anyone to see him! Delivery was also fast and easy! Great job Lovesac! A Big Thanks to Raul!!
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September 2022 by Sebastian O
Such a different experience than a regular store. The people are not pushy at all, very friendly, shipment times are extremely generous (1-2 weeks but I’m getting mine 4 days after purchase). Wish more places were like this!
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September 2022 by Richard Meadow
I went into LoveSac just to browse but, after meeting and visiting with Raul, I left with a furnished living room! He was great and the product is amazing!
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June 2022 by Joshua Sigmund Kratchman
Everyone at this store was super helpful and friendly during my multiple visits as I learned about Lovesac and made my decision. Excellent buying experience!
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May 2022 by Sritha Reddy
Preston and Adrian were great and extremely helpful! We were on the fence after visiting the Broadway location a few times but visiting the UES showroom and sitting down with Preston who walked us through all the options and was very patient in answering all our questions really helped us make the decision to buy the couch that day. Highly recommend if you’re looking for stellar in-store service before committing to a big purchase like a new couch to visit this location.
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April 2022 by Cindy Vandeputte
Had the best experience with Raul and Preston! They were so knowledgeable and took the time to help customize the couch and stay within our budget. So friendly and great to chat with! Can’t wait to get our couch in a few weeks!!
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March 2022 by Paul Rivera
Honestly, the best experience when it came to customer service. Highly recommend at least experiencing the in store models. Wife was really pleased with her new Sac ?
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March 2022 by Vanessa Viera
Absolutely love the flexibility, comfort and quality of my lov sac sectional. Definitely an investment and so far we’ll worth it. Looking forward to the comfort of my sactional for years to come.
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March 2022 by Marshall Shaffer
The ideal showroom experience. The team was so helpful and got me what I needed without being too aggressive or salesy.
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March 2022 by Irl Guti
If you need any help ask for Kendal he has excellent customer service and is extremely patient and professional.thanks again Kendal.
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March 2022 by Lynda Tagariello
Preston, Nicole & Chelsea are the best!!They all went above & beyond to help me‼️I could not have done it without them!
