Spectrum Store
Spectrum,
Cell Phone Stores,
Internet Service ProvidersHours:
700 Broadway, New York NY 10003 Hours
About Spectrum Store
Spectrum Store located at 700 Broadway in New York, NY, offers a range of services including broadband Internet, Mobile, and Cable TV. Customers appreciate the store's friendly and helpful atmosphere, often finding it more satisfactory than other providers like T-Mobile, Cricket, Verizon, and Metro By T-Mobile. The staff are known for their patience, attention to detail, and excellent customer service, with many reviews highlighting specific employees who went above and beyond to assist with upgrades, explanations, and resolving issues. Customers value the reasonable plans that are affordable and avoid the high costs associated with other providers. The store is also a convenient place for picking up or returning equipment, paying bills, and shopping for new products or upgrades. Despite occasional minor issues like not receiving receipts for returns, the overall experience remains positive, with staff actively helping to ensure customer satisfaction. Many customers express loyalty to the store, citing the helpfulness and professionalism of the employees as reasons for switching from other companies. Overall, Spectrum Store at 700 Broadway is seen as a reliable, friendly, and customer-focused location for Internet, mobile, and TV services in the area.
Most Recent Reviews
April 2026
I wanted to cancel my ridiculously high cable TV package but keep the cable modem service, and in 10 minutes it was done. No hassle
March 2026
MD was amazing!!! A+ customer service, kindest guy ever.
January 2026
The store had three people scheduled to work, but only two were actually working. They should designate one person solely for processing bill payments and talk less to speed up the line.
More Comments(159)
- New York, New York