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March 2024 by Henning Kargut
The staff were amazing and super welcoming. Joanna helped me discover a stunning ring and she was so friendly.
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February 2024 by Antonio Franco
Incredible service
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January 2024 by Nagendra
Wonderful collection!!!Tristan is amazing and so is Andres
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August 2023 by Mary Sow
I had a phenomenal experience at the Swarovski Times Square location, thanks to Antony. Initially, I only needed assistance with a ring I purchased from another store in Brooklyn. However, Antony's exceptional service and charming demeanor made me feel so valued that I couldn't resist buying a $200 bracelet, with his invaluable help, to complement my ring. Highly recommend seeking out Antony if you visit this store. His dedication to customer satisfaction is truly unparalleled.
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August 2023 by Meha_ kh
Very hard to get there because of a location (too many people around) but the place is nice. friendly employees helped me a lot with my decision. Thank u
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May 2023 by Paul Clarke
Great shop on Times Square and great staff
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April 2023 by Sandhya Prashant
They have the cutest collection of starwars/Harry potter characters/memorabilia. The red apple is the only NY specific item they carry.
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April 2023 by corissa ratliff
I have been collecting the bears from Swarovski for years. Went in to get a New York versus to add to my set. They made it fast and easy! The girl who helped us was super friendly and helpful. It’s my fault for misplacing the receipt so I don’t have her name. However she was wonderful!
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April 2023 by dorsa chertpert
Staff was too pushy and did not give us space or time to talk among us and it felt very rude and just pushy... we ended up not buying anything there and just ordering online later
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April 2023 by Charlene Neate
Overall the store was well keep and clean but the sales attendant who helped us was releasing a high and very poor body odor, his BO was very uncomfortable for me to focus on my purchase. I love your company but I'll have to visit another location due to his poor and disturbing BO. SORRY if they work on commission because I wanted to treat myself and my daughter today
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March 2023 by Emma Scott
Absolutely wonderful experience! I was visiting from England, Tristan served me and was extremely friendly and honest about what suited me best. Walked out so happy with what I got. I also had a broken ring exchanged by someone but sadly didn’t catch her name. So much ease with the whole process. Overall outstanding service!
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January 2023 by Pasha Hussain
The service was incredible. 10/10
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November 2022 by Aniko Magyar
Great location! Beautiful store ! Well decorated with taste. Many choices the elegant Swarovski jewelry. Friendly and knowledgeable staff , very helpful…
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November 2022 by Jane Luton
Visiting from the UK, popped in to look at thank you gifts for my daughters who organised the trip to NYC. Received a very warm welcome from Eddie. He was great very informative and eager to help. One of the nicest guys we've met here. He certainly is a credit to your store .
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November 2022 by Ashley Liew
Great location in the middle of Times Square. Really friendly and prompt service, especially from Jacqueline who attended to me. And of course, sparkly small gift for the Missus back home that comes with a one year warranty ✨ Thank you, Swarovski!
