Target in Harlem has become a regular stop for shoppers in the neighborhood. The store is clean and organized, and the grocery section offers a good selection for a small grocery quest. Workers are nice and helpful, and management and staff provide great customer service. Employees are described as friendly and customer-focused, and they often go above and beyond to help loyal customers. Customers appreciate the staff’s patience and politeness, especially when last‑minute requests are made near closing time. The store’s location above Trader Joe’s with a Whole Foods across the street makes it convenient for those looking to save a little. However, some shoppers have reported problems. The wireless tech/AI system for requesting help does not always work, and some employees ignore assistance alerts. One customer received the wrong item after ordering, and another had trouble finding a product even after visiting four other stores. A few staff members were noted for not speaking to customers at all, which made polite shoppers feel unvalued. Overall, Target offers a pleasant shopping experience with helpful staff, but improvements in customer assistance and product variety would make it even better.
