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February 2024 by Nathan Tam
This Verizon Store has been a life saver for me. Reshma goes above and beyond to help her customers. I originally went to a Verizon store in Grand Central and the rep there completely screwed up my account. She signed me up for a bunch of addons on all my phone lines (Hulu and mobile hotspots) where each addon cost me $10 a month. I was about to cancel my Verizon service, but luckily I went to this Verizon store and Reshma helped solve all my problems. She worked with a Verizon rep on the phone for over an hour!! It really shows that she cares.
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February 2024 by Real Cactus Estate
THE BEST Verizon store in the city. Bazzy and Reshma were so awesome!! If every Verizon customer service agent were like them the world would switch to Verizon hahaha! Seriously, they are super efficient and helpful.
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January 2024 by Steven Feller
I went to this Verizon location after the 125th Street location wasn't able to set up my two Gizmo 3 watches correctly... Arbaaz was patient and supportive and able to resolve my issues! I am very grateful.
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January 2024 by Lissa Newsome
Barbra is awesome! Very helpful and sweet. This is the second year she’s helped me with my upgrade. Although she’s on the opposite of town from me , i will travel to her everytime! Thank you so much barbra see you soon beautiful!
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December 2023 by Jeanine OBrien
My appointment with Barbara was on time and she was so easy to work with. My upgrade was at the agreed upon price no tricks or extra costs.When trying to pick up my free watch that was included in my upgrade became a challenge, the store manager Reshma, called me and sent it to my home to save me a trip back to NYC.I hope to do business there again when I need a new upgrade!
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December 2023 by Natalie NY
I went to many Verizon stores the just told me to call representatives to fixed my problem. This store was close to my husband’s office. So he told me to try one more time if they still ignore our problem we will change to another carrier. Definitely it’s not worth to try the lady was helpful and help us even it’s late and over the closing time. Thank you so much
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November 2023 by Justin Stewart Cotta
Having just moved to NYC from Sydney Australia, we were absolutely delighted to receive world class service from Reshma and Arbaa at this particular Verizon outlet. Close to the United Nations, so you can take in some sightseeing while you set up your cell phone/home internet. Super competitive prices, professional service, and they even helped me make sure my WhatsApp was changed over to my new US number :) Reshma made herself available on her cell phone for any and all troubleshooting, and she has been excellent. If this is the standard for Verizon Wireless, my partner and I will be staying with the company for many years to come. Thank you guys again for making our move to NYC super smooth. 11 out of 10. :)Warm regards,Justin and Nicolle
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November 2023 by Gregory Thompson
The staff at this location are very accommodating and kind. Everyone took their time to help me review my options for a new phone with pros and cons.
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October 2023 by Auzenda Nosolini
I went to this store they were so patient , they assisted me with everything, explained and showed me how to use my new phone . Reshma is just excellent. I highly recommend this store
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October 2023 by Kunal Kapoor
I had a great experience at this place. I believe the employees name was Arbaaz, he was exceptionally helpful. A few days earlier I had a terrible experience at the Verizon’s company store in Grand Central, so I came here and it was a breath of fresh air and I got my new phone without any hassle.
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October 2023 by Customer S.
I believe this location is now TCC NYC. I went to this location 4 days after having a bad experience at the Verizon company store at Grand Central. The customer service at this location was amazing compared to the GC Verizon store. A staff member named Arbaaz was the employee who took care of me here and made my purchase very easy.
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October 2023 by Jessica Mulder
The store manager and her assistant were so helpful and kind, they resolved my very complicated issue that many customer service representatives from Verizon online were not able to fix. Highly recommend!!!
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September 2023 by Zach Ravas
Hands down the BEST Verizon store in Manhattan! The staff is so friendly and patient with everyone. I recommend everyone to check them out for your next phone or upgrade!
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September 2023 by Stu Sleppin
I've been going to this Verizon store for years and they are very reliable. Great store in a great location. Friendly and helpful staff. Would recommend coming here.
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September 2023 by Liam Neal Reilly
I had a great experience here, I was trying to complete my application online and ended up having to go through a bunch steps to get my application confirmed but all of the employees were super helpful and nice! Would recommend to anyone in the area