The Best Western Summit Inn offers a stay that is generally good and a great price for one or two nights. The hotel has many amenities and the rooms are in relatively good condition, described as good, clean, spacious, spotless, and super cozy with comfortable beds. The hotel has undergone renovation that looked great. A periodic cleaning service is offered. The location is excellent and great, close to shopping. The breakfast is ok and good, with some excellent items. They offer bread, cupcakes, yogurt, cold cereal, eggs, and make-your-own Belgian waffles which were delicious. There is also a nice business area and nice seating with 24-hour coffee and juice service. Guests can use the microwave in the breakfast area. However, some breakfast items like the sausage was not so good and the potatoes were horrible. The pool was great. A significant note is that the rooms do not have drawers to store clothes, so guests must keep them in their luggage. Rooms do not have a microwave but do have a coffee maker. Guests should ensure the fridge is working. Experiences with staff and service vary. Some reviews report outstanding hospitality and management, with very polite front desk staff and a hands-on, dedicated ownership that provides a warm, welcoming, and memorable experience. Other reviews indicate very poor customer service from some front desk staff. Overall, it is considered a great place to stay where guests felt safe.
Perfect for a trip to Niagara Falls area. Great location for eats, and the Falls. Clean room, breakfast included and good service. They even have a heated indoor pool and workout area. Our stay included 3 nights.
August 2026
Breakfast is bare minimum, i didnt like the potatos or sausages etc.
July 2026
The hotel is clean, it's no frills in a bit of a sketchy area.....that being said, it's inexpensive and clean.
