“Luis is ABSOLUTELY Amazing and so VERY helpful every time we come in with a problem. I have NEVER Met SOMEONE So Patient and Helpful Ever till Luis. He should be the STORE Manager with all his Amazing Knowledge and Patience !!! He is ONE IN A MILLION and Niagara Falls NY Cricket and all there customers are Fortunate to have Luis . Thank You So VERY MUCH Luis for always helping me with whatever problem my cricket phone presented.”
“My laptop audio stopped working and when I brought it in the staff were so kind and helpful! I tried troubleshooting on my own at home and couldn’t fix it, so I brought it in and they were able to fix it in about 10-15 minutes. Highly recommend coming here with any technology problems!”
“I live in Oklahoma and flew into Buffalo to rent a car and head to Ontario. Due to some issues from using an eSIM when I went to Germany in December, my phone had some issues that I thought had been resolved. However, as soon as I crossed into Canada, I lost signal. I found a place I could connect to WiFi and discovered that there are no AT&T stores in Canada. I went back across the border and to this store. Cassandra was absolutely incredible! I upgraded my phone, and she helped me get everything transferred. I was there at least an hour, and she was kind and patient! The store was clean, and I saw other customer interactions and they were treated equally as well by the employees helping them. I’m grateful for this store and the great help they have!”